Sr. Systems Analyst

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

The Sr. Systems Analyst is responsible for the support of the Visa TPF/VIP Authorization system in a multi-datacenter and multi-processing environment. They are responsible for second level problem determination and recovery of the VIP applications, operating system, services and member related issues.

The Sr. Systems Analyst will facilitate problem situations with the appropriate management, support groups and service partners as required and is responsible for tracking progress and final resolution implementation.

Responsibilities:

·       Works closely with service partners such as VIP Operations, Global Network Operations, Visa Operations Command Center, and other Global Support teams to ensure all VIP related services are operational and not causing client impact.

·       Works closely with Account Management, Application Support and the Regions when dealing with Member/Application issues.

·       Ongoing/Proactive analysis of TPF/VIP Systems and applications to detect potential problems. When necessary makes preventive corrections and works with engineering/Development groups to implement long

·       term corrective measures.

·       Coordinates all TPF/VIP implementations.

·       Serve as mentor and knowledge transfer for VIP Operations, VIP Sr. Programmers, and peers.

·       Advanced knowledge of software deployment tools, TPF Loader Process

·       Applies their skills to develop system tools and/or team tools.

·       24x7x365 Coverage, including ability to work nightshifts as required

·       Handle all calls coming into the Coverage ACD system

·       SME for TPF Software Load install process.

Additional support for specialized TPF Loader process and annual LGF (loader general file) Baseline.

Qualifications

Basic Qualifications:

4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree

Preferred Qualifications:

  • 7-10 years of work experience and a Bachelor’s Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD.
  • Experience with TPF (4.1 / zTPF)
  • Bachelor's Degree in information technology or equivalent experience.
  • IBM Assembler and C++ programming experience
  • Experience in working with VM/MVS systems, including JCL. Ability to work night shifts
  • Strong understanding of TPF with emphasis on software load process

Additional Information

Work Hours This position requires the incumbent to be available during core business hours.

Travel Requirements This position requires the incumbent to travel for work less than 10% of the time.

Mental/Physical Requirements This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

 

 

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