Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

The global fintech account executive for Transferwise would build a trusted partnership across the client organisation, focusing on the client objectives, priorities and performance; to define and execute on portfolio growth, optimization and expansion opportunities for Visa.

Day to day responsibilities:

• The global AE will be responsible for executing the global CIA; in developing and executing an annual global account plan, highlighting the client priorities across each market and Visa solutions and capabilities to meet these priorities across their global roadmap

• The global AE would develop a customer engagement plan (part of the account plan) to provide client focused, proactive client engagement for Transferwise, including ongoing client touch points to track and manage their business performance against the deal forecast; in addition, quarterly business reviews, plus participation executive annual  reviews

• Acts as the advocate for Transferwise; as a global fintech, across all internal cross functional teams - CS, product, VCA, marketing and implementation. The global AE coordinates and facilitates all engagements ensuring internal stakeholders are briefed and content is relevant and answers the client brief; equally sharing between cross functional regional teams, to ensure Visa remains internally connected

• Provides guidance on changes which may affect Transferwise, such as rules, pricing, interchange, licensing, processing and services and helps coordinate globally at times; when there's regional nuisances in these VBN's

• The global AE, will ensure there's a global and coordinated approach across the other Transferwise fintech AE's within the various markets to accomplish key objectives, deployment plans, product expansion. An internal global account structure, governance and cadence will need to be defined and executed

• The global AE, will be responsible for their own projects, initiatives and must be able to act cross borders both internally and externally to resolve problems and meet deadlines

Thinking about careers differently...

At Visa we are passionate to offer our employees compelling career growth opportunities. As such, even if you don’t have experience of this function there could be skills or experiences which would transfer well.

For this role the key skills required are...

• Bachelors/Degree or equivalent experience; progressively responsible experience in a customer support role in financial services, payment card, software or information services is required
• Able to work independently across multiple timezones, take the lead on complex client support and management and demonstrate ability to achieve results as part of a team, including ability to prioritize and multi-task while under deadlines
• Proven ability to think conceptually and strategically across highly-complex business and technical issues
• Understands practical implications of efforts; able to find solutions to address business needs, taking in to account downstream system or operational impacts
• Strong interpersonal skills and proven abilities in negotiating with and influencing clients and staff at all levels
• Able to effectively communicate at all levels, and be comfortable interacting with Senior Executives &/or other Senior level client and internal contacts
• Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic organizational plans
• Excellent time management, organization, and planning skills
• Able to set priorities, influence others, and manage client expectations
• Demonstrate success in customer relationship management
• Excellent verbal, written, presentation and interpersonal skills.
• Demonstrated ability to articulate complex technical terms or processes into business language

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.