Senior Technical Product Manager, Digital Marketing Experience - Visa.com

  • Austin, TX, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa's Digital Marketing Experience (DME) team is looking for a Lead Product Manager that will be responsible for delivering programs within our Digital product and service offerings of our internal and external facing applications. This role is for a visionary technical product manager who will work with cross functional teams spanning multiple product and technology disciplines. This role will be focused on building out requirements, roadmaps and strategy for our digital portals and marketing platforms. This role will report directly to the Vice President of Digital Marketing Experience. 

Product Managers  have full accountability for capability definition and strategic roadmap decision making. This role will direct and collaborate with the other members of the program leadership team determine what our business partners need and get the requirements to the engineering organization. You may lead development team(s) to deliver your initiative/programs from concept to go-live. This role will also manage the financial aspects of their product planning and report monthly spend on the product/initiative budget.

The ideal candidate for this position will have more than 10+ years of combined experience in product development functional teams in a highly matrixed environment. A background working in an internet services, digital, website development environment, or mobile technology platforms is highly desirable. The candidate will have a successful history of leading complex development efforts in a fast paced environment and demonstrate a sustained track record of delivering high-quality outputs, on-time and to product specifications. They must demonstrate a strong competency in helping to create and sustain an enterprise wide environment that fosters accountability, quality, commitment, growth and innovation. In addition to leading multiple cross functional activities and work streams, the candidate must be experienced in successfully driving cross departmental initiatives. Visa is looking for an innovative, hands on leader, with a track history of high performance that will drive change to their engineering team and to Visa's bottom line.

Essential Functions:

  • Take full accountability for capability definition, scoping and requirements, keeping live roadmaps, sending release notes
  • Work with on-shore/off-shore cross functional team members to plan execution of the features with a clear release plan.
  • Collaborate across business and technology organization, providing sound business analysis, process and change leadership within an Agile framework.
  • Work with limited direction, usually within a complex and evolving environment, to drive delivery of solutions while influencing cultural change.
  • Communicate effectively and proactively with management ideas and recommendations for optimizing business operations, resources and fixed capacity.
  • Demonstrated ability to manage multiple projects simultaneously and to resolve scheduling and other conflicts in order to meet all deadlines.
  • Work with off-shore teams to execute product/program/initiative deliverables.  Must be flexible to work with the global teams with different timezones.
  • Provide weekly executive status reporting
  • Manage team budget and finance
  • Manage internal and external dependencies
  • Participate/conduct vendor evaluations for new tool/technology on-boarding
  • Manage agency professional services resources

Qualifications

Basic Qualifications:

10 years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD.  Educational background in Computer Science/Engineering or equivalent is required.

Preferred Qualifications:

  • 10+ years of relevant experience (e.g., software development/engineering delivery, development and package implementation, delivery and design).
  • 5+ years of product management or engineering experience preferably with external customer facing web software projects.
  • Familiarity with agile/SCRUM development methodologies and software development lifecycle principles.
  • SAFe experience preferred or experience in a large Agile environment with multiple locations and teams.
  • Experience in reviewing technical solution design and evaluation to ensure it meets business requirements and long term product goals.
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Rally, JIRA.

Additional Information

Work Hours

The incumbent must make themselves available during core business hours.

Travel Requirements

The position requires the incumbent to travel for work 5% of the time.

Physical Requirements

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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