As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Director will be responsible for the U.S. Government Prepaid Product and be a core member of the U.S. Prepaid Product team responsible for supporting the payment growth strategy for Visa’s Prepaid products.

In addition to the key responsibility of product management and support, the Director U.S. Government Prepaid Product will be responsible for developing and driving the strategy for Government Prepaid, maintaining core product infrastructure and leveraging Visa data to analyze trends and uncover new growth opportunities.

This role will work very closely with Visa’s Government Engagement Team to drive Visa’s U.S. Government Prepaid product roadmap. This will include extensive engagements with senior members of Visa’s North America Product, Emerging Payment Solutions, Government Relations, Marketing and Legal teams – as well as various external stakeholders including interactions with state & federal government agencies, regulators, Prepaid issuers & processors, program managers, and other players in the market.

The ideal candidate should have a broad perspective and acumen of the payments industry, experience in product management and strategy, together with experience in or working with government agencies and officials. Innovation and vision are also critical aspects for this role and key in driving continued leadership and growth in Government payments through Prepaid.

This is a critical position in the Prepaid organization and will be based in Foster City. Although alternative locations will be considered for the right candidate.

Essential Functions:

• Own product management and P&L responsibility for Visa Government Prepaid Product.
• Develop and maintain market landscape assessment, competitive intelligence and analytics, government disbursement/segmentation strategies; leverage Visa analytics and industry research to inform product strategies and product development roadmap.
• Serve as thought leader and SME for Government Prepaid both internally and with Visa partners, including issuers, program managers and state & federal government agencies – drawing connection between industry trends, product performance, consumer insights (i.e. attitudes, behavior, preferences, needs, etc.) and resulting product strategies.
• Lead ideation, research and product design efforts related to new government disbursement/use cases, as well as initiatives and strategies aimed at increasing card usage and enhancing cardholder experience overall.
• Develop and enhance product specific analytical tools and reporting for use internally and by Government Prepaid program partners to drive acquisition/usage/retention strategy and manage product performance.
• Work collaboratively with key business partners (e.g. Account Executives, Government Relations, Marketing, Global Product, Pricing, Legal, etc.); will be highly reliant on strong influence and change management skills and the ability to build and maintain internal and external relationships.
• Support Request for Proposal (RFP) and new business development opportunities, as and when required.

Basic Qualifications:

• 10 years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD.

Preferred Qualifications:

•  12-15 years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.

Work Hours:

• Incumbent must make themselves available during core business hours.

Travel Requirements:

• This position requires the incumbent to travel for work 10-20% of the time.

Physical Requirements: ​​​​​​

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.