As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Team Summary

The Human Resources Business Partner (HRBP) team at Visa acts as a trusted advisor and business partner to members of the Asia Pacific Leadership Team and operates as the expert on people and organizational issues. We are a team of commercially focused individuals that translate business objectives to talent priorities. We are comfortable navigating challenging forces in the dynamic payments space and are able to operate in a fast-paced environment with significant change. We work hand-in-hand with our COEs and internal counterparts for successful planning and delivery of HR programs and services to the business.

What a HRBP does at Visa:
HR Business Partners work with teams, managers and key stakeholders to shape and implement effective people strategies and activities within the organization. This includes, but is not limited to,

• working closely with COEs partners and business leaders to deliver customised and forward-looking solutions and programs to solve business issues. 
• providing guidance and input on organizational design for a particular business unit
• working with leadership to conduct talent reviews, create succession plans and customize development plans for key talent
• Managing complex and difficult projects and take a consultative approach and act as a key advisor to the leadership team.
• offering performance management and coaching to leaders and employees alike
• partner with finance and leadership to develop and maintain workforce planning

Responsibilities

• Serve as a strategic business partner to senior leadership focused on a transformational talent agenda designed to attract, develop and retain the best talent in the industry
• Understand business strategies and how to develop high impact human capital solutions
• Have a data driven mindset to assess organizational metrics and provide insights to the business
• Consistently measure effectiveness of HR initiatives and programs to ensure they are delivering desired outcomes
• Lead the human resources organization within client groups to develop and execute initiatives to become an Employer of Choice in the Technology industry.
• Provide daily support to managers with employee attraction, development, and retention issues which may include:
  • Annual reviews
  • Leadership coaching
  • Career pathing
  • Advanced HR reporting and metrics
  • Special project assistance
• Closely partners with HR Centers of Excellences and other HRBPs to deliver superior results to the business
• Serve as a role model and thought leader on Human Capital issues and coaches other HRBPs in their development
   

What you will need:

• Bachelor’s degree is required. An MBA or master’s degree, in a related field, is preferred
• 10 plus years of experience in an innovative business. Preference for experience in the Technology industry working in progressive HR models
• Experience designing and delivering programs in the following areas:
  • Workforce Planning
  • Talent Management
  • Change Management
  • Leadership Development
  • Employee Engagement
  • Cultural Change
  • Organizational Design 
• Experience in working effectively across all levels of an organization
• Ability to manage medium to enterprise-wide projects/initiatives with minimal supervision
• Hands on approach willing to roll up sleeves to deliver results
• Successful implementation of operational and strategic programs and processes across a dispersed region
• Ability to assess an organization, identify gaps, and develop solutions
• Possess strong influencing and interpersonal skills, honed in a demanding and high performing work environment
• Have executive presence and strong communication skills to partner with senior levels of management
• Strong collaboration skills within and outside of HR 

Critical Competencies for Success

Business Acumen: Knowledgeable about key business issues and the capability to apply that knowledge to develop effective people strategy

Strong Intellect/Problem solver: Bright individual, with ability to combine analytical reasoning, creativity and judgment. Quick study, able to handle complex matters, with multiple initiatives going on simultaneously. Able to deal effectively with strategic issues, as well as tactical operational details.

Results Oriented: Energetic, resourceful, with strong service orientation and positive can-do attitude. Fully committed to the job and to deliver outstanding work. Never satisfied with status-quo, continually striving for excellence. Enjoys working hands-on.

Change Agent: Comfortable designing for the future, while managing day-to-day HR matters. Able to anticipate risks and propose practical plans to mitigate them. Appreciates HR’s impact and how HR is an integral part of the company’s business strategy.

Self-starter: Able to challenge the status-quo sensitively and constructively. Intellectually agile, self-confident and highly articulate.

Relationship Building / Influencing: Demonstrate effective and appropriate influencing skills with senior management/partners, combining high-level human capital knowledge with deep organizational understanding. Build strong relationships with solid trust and mutual respect as the foundation. Leverage strong judgment skills to make decisions. Instinctively know when and how to introduce change, in such a way that it is broadly accepted and institutionalized.

Highly Ethical: Can be trusted to do only the “right thing” for the employees, shareholders, and others. Follows a balanced approach without compromising integrity.

Values and Leadership: Demonstrates alignment to Visa’s Values (Integrity, Clients, People, Collaboration, Innovation and Excellence). Demonstrates commitment to growing and developing internal talent.

Low Ego: Puts needs of the business ahead of him/herself. Operates in a transparent fashion without a personal agenda. Possesses a well-developed sense of humor and listens first.