Strategic Market Consultant

  • Riyadh 11564, Saudi Arabia
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world.

If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

This position will perform a key leadership and transformational role in the development of Cybersource MENA expansion plans.   Working in strategically targeted countries, this role will be focused on appraising the market opportunity and delivering strategies that enable Cybersource to identify, qualify and contract with new merchants and resellers.

 

This is a senior sales position, and as such the candidate must possess strong commercial acumen and extensive payments industry knowledge to be a spokesperson for the organization both internally and externally.  

 

  • Direct responsibility for Cybersource business development within the MENA region inclusive of sales of online payment, fraud management solutions and ancillary products to enterprise level clients and global organizations.

  • Create and develop sustainable long term relationships with key Enterprise customers.

  • Manage close working partnerships with Visa Inc. stakeholders in the CEMEA/MENA Region, including Group Country Managers, Business Development Managers, MSS Leaders and Country Risk Managers.

  • Responsible for identifying new business opportunities and building a pipeline of activity from initial qualification to close.

  • Interface with country leads on key elements of product expansion, demonstrating deep financial insight and collaboration with key stakeholders. 

  • Leveraging internal resources and marketing programs as well as industry knowledge and personal sphere of influence to ensure all internal stakeholders are appropriately engaged to ensure successful conclusion and implementation of key opportunities. 

  • The post holder will be the interface for Cybersource in market and as such should present themselves as credible and confident with the ability to negotiate at Senior Management and Board level as well as being comfortable with enterprise procurement processes.

  • Report to management regularly and provide timely updates on both Pipeline and Forecasts for all product lines and services

  • Negotiation of pricing and discounts as well as contractual terms within set parameters

  • Build an understanding of the product and regulatory requirements within region so Cybersource can position its services appropriately for successful expansion.

  • Create and execute against change management requirements, implement best practice and maintain as strong focus on internal efficiency and functional collaboration. Lead initiatives which have a direct impact on customer engagement and be an advocate of a 'customer first' approach.

  • This is an ambassadorial role representing Cybersource at industry events and conferences in the region, the candidate must have proven ability in presenting to large audiences with competence and confidence.

Qualifications

  • Proven experience of successfully developing new business in a start-up/growth environment (i.e. early stage company or new division in existing company).

  • Significant experience in selling product or solutions, preferably in enterprise software, BPM, SaaS, Professional Services, or IT industries. Payment services experience strongly desired.

  • Ability to interpret different data sources and extrapolate learnings and identify possible course of action / correction

  • Ability to think strategically and develop go-to-market plans, with a willingness to develop high-quality tools, collateral, presentations to execute your vision

  • Strong buyer journey and sales enablement orientation—message, buying-cycle-savvy, understanding of sales methodologies, customer business process focused, effective tools/proof.

  • Expertise in analyzing and managing closed-loop marketing/sales processes

  • Significant customer relationship management and influencing skills in a solution sales environment

  • Significant experience of working with customers who have complex multi region operations with aggressive growth plans

  • Demonstrated experience of constructing strategic plans and successfully executing against them with a collaboration mindset

  • Must be able to skillfully prioritize and manage concurrent projects and issues.

  • Self-starter with exemplary organization and resolution management skills​

  • Committed to service excellence and added value through exceeding client expectations and anticipating client needs. Works in close partnership with clients to achieve their aims and develop a mutually beneficial working relationship.  

  • Possesses a clear understanding of the broader competitive environment and forges strategic links outside the business.

  • Provides clear, long term strategic direction supported by clear objectives while building new approaches and strategies needed for the company to evolve.

  • Co-ordinates and implements departmental strategies that support the group strategy; clearly communicates/cascades strategy information to appropriate stakeholders.

  • Engages with others to proactively think about responding to competitor moves, external threats, or emerging business opportunities.

  • Generates/promotes transformational approaches that grow the business and deliver superior outcomes.

  • Maintains and promotes open communication channels and sharing information to achieve a common objective. Challenges organizational culture and processes that are barriers to working collaboratively.

  • Makes a positive impact by executing on commitments to consistently deliver exemplary results.  Build support, commitment and respect from others by demonstrating professionalism, integrity and expertise. Considered a valuable source of expertise and knowledge.

  • Achieves results by driving self and others to achieve results and surpass goals using sound processes that reflect governance discipline and efficiencies. Consistently strives to achieve and improve upon quality standards expected by colleagues and clients. Works across boundaries and in partnership with others to achieve goals.

  • Takes full ownership of a task, not deterred by internal issues. Retains composure under pressure; uses an appropriate balance of logic and emotion to resolve issues.

  • Identifies growth areas/new opportunities for business by anticipating future needs/trends in industry. Seeks out internal/external perceptions and data; uses these to shape strategic plans.

Additional Information

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa Payments Limited is a better place to work and a better business partner to our clients.

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