Consultant (Card Issuance and Portfolio Conversions)

  • Full-time

Company Description

Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

If you think you could support Visa as a Consultant (Card Issuance and Portfolio Conversion) in the Visa Consulting & Analytics (VCA) team, we want to hear from you – together, let’s make Visa a great place to work.

What’s it all about?

The Consultant (based either in Frankfurt or Warsaw) will report to our Senior Migration Consultant (Card issuance and Portfolio Conversion) and will be part of our Visa Solution Team. The Consultant will promote and deliver projects that help Visa clients convert their customers from one card to another (‘Portfolio Conversion’).  The Consultant will work towards the team’s goals and assist in the delivery of, analysis, insight and practical recommendations to enable successful delivery of client-facing projects.

Job Description

What we expect of you, day to day.

The VCA (Visa Consulting & Analytics) Solutions team is responsible for the development, promotion and delivery of scalable and repeatable Consulting Solutions that satisfy common client needs. The Consultant will act as a subject matter expert (SME) on Portfolio Conversions to develop and deliver services that enable our clients across Europe to convert their customers seamlessly from one product to another. The Consultant will also support our VCA Europe goals more broadly across the region. The role will report to the Sr Consultant (Card issuance and Portfolio Conversion), as part of our VCA Europe practice.

Key Accountabilities:

  • Consultant will act as Subject Matter Expert and point of contact for teams across Europe that enable new and existing clients to convert their customers from one card product to another seamlessly and profitably. This might include the development of cardholder communication plans, design of new propositions and ensuring client is ready operationally before converting their customers to new propositions. 
  • Develop and propose appropriate portfolio conversion strategies and business solutions to the client
  • Working together with the sales and product teams as well as the Client Service implementation teams
  • Support the development of Global VCA services and capabilities to support our client’s migration of customers
  • Manage the delivery of high-quality consultancy engagements across Europe
    • Set and manage the project budgets
    • Coordinate multiple projects across Europe
    • Manage relationship with vendors.
    • Perform data analysis
  • Help to intensify the business relationships between Visa and its key clients
  • Support VCA Solutions Team and the broader VCA Europe team in achieving its objectives
  • Support Visa Consulting and Analytics practice development by developing skills, tools and innovative methodologies on personal and on team level

 

Qualifications

What we’re after…

  • Highly experienced in card issuance and or portfolio conversions gained in retail banking and/or payment card industry
  • Deep knowledge of payment card and banking operations (e.g., card issuing process, customer communications, back office operations)
  • Previous experience in consulting or payment project delivery is ideal; with proven project delivery know-how and expertise in consulting methodologies
  • Available to work onsite with clients preparing for and/or managing portfolio conversions
  • High intellectual capability evidenced by excellent analytical skills
  • Strong knowledge of data analytics methodologies and tools and the use of data insights for business growth
  • Excellent client relationship management skills (also on senior executive level and across all levels of an organisation)
  • Deep sales orientation, experience selling major projects/ideas to senior management
  • Fluent in English (written & verbal).
  • Excellent presentation and communication skills (written and verbal) including an ability to comprehend and convey complex technical information
  • Business acumen and analysis Skills (research and analyse market and client information to tell a story)
  • Curiosity & willingness to learn and develop as a professional
  • Ability to travel

Additional Information

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

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