Global Risk Operations Manager

  • Miami, FL, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. . Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Job Summary

The Global Risk Operations Manager is a highly visible role within the Visa Global Risk Strategy & Operations team. This role will be responsible for transforming strategic optimization initiatives into operating and execution models that ensure organizational alignment with the overall Risk strategy. They will collaborate with functional and Risk leaders to maximize value from existing strategic initiatives and to position the Risk organization to deliver business value within Visa and its broader ecosystem. They will play an important role in transforming the Risk function in achieving operational excellence and tight alignment with business strategy.


  • Build a value-centric execution approach to deliver the foundational organizational capabilities, optimized business processes, and execution frameworks required to realize optimal value from Global Risk strategic initiatives 

  • Lead the enablement efforts for client-facing teams by providing them the relevant market trends and changes in the competitive landscape, sharing appropriate insights with the leadership team, and developing recommendations on moving forward plans

  • Establish, track, and review regional work streams that support the execution of Risk’s overall strategy; Identify opportunities for improvement, gain consensus for action, and set up road plan to ensure execution

  • Develop processes, methods to increase the efficiency of repeatable projects, including the communication and training of employees on the processes and best practices

  • Ensure comprehensive change management programs are in place to implement process optimization initiatives and realize benefits

  • Create management reporting and presentations to communicate progress and impact to external stakeholders, including senior executive leadership

  • Partner across the organization to create a feedback loop on the organization’s needs and develop plan to address them


Basic Qualifications:

  • 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

  • 6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA,  JD, MD) or up to 3 years of relevant experience with a PhD

  • 1-2 years business experience in Payments/ Banking / Consulting organizations

  • Visa and Payments industry experience will be considered as an asset but not essential

  • Track record of developing and communicating execution plans, building relationships across teams and key stakeholders to achieve business goals

  • Must have a "Can do" attitude and will do what it takes in order to move a program forward

  • Excellent verbal and written skills. Demonstrated ability to effectively communicate complex technical and business issues and solutions to a variety of stakeholders

  • Strong presentation skills; comfortable presenting materials and POV

  • Ability to work with a sense of urgency, and deliver under tight deadlines/time frames

  • Ability to work independently within a complex and often ambiguous environment

  • Ability to handle multiple projects and synthesize data

Additional Information

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

This position requires the incumbent to be available during core business hours

This position requires the incumbent to travel for work 0% of the time

Work Authorization: Authorization to work in the US is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. No relocation will be provided for this position.

Privacy Policy