Business Development Manager

  • Addis Ababa, Ethiopia
  • Full-time

Company Description


Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 65,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The role will provide support to Country Manager by developing and expanding client relationships in defined Visa markets in Ethiopia.

Key responsibilities include the following:

  • Contribute to development, production and implementation of initiatives outlined in Country plans
  • Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to macro economics data, Issuing & Acquiring activities of Visa clients / Market
  • Monitor and analyze competitor's strategies & market trends
  • Attend to client queries and issues, and provide timely and efficient solution
  • Ensure clients’ compliance to service levels, integrity of service records and efficient resolution of complaints
  • Identify key opportunities within market, size/provide analysis and business case to address
  • Central communication point for all clients in market
  • Provide periodical reports (weekly, monthly or quarterly ) as agreed with Country Manager
  • Assist Country Manager in providing reports to Management
  • Regular market sales visits
  • Playbook updates
  • Liaise with relevant Visa functions to share client priorities & ensure business outcomes are met
  • Co-ordinate with other Visa functions in order to successfully implement the country plans
  • Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
  • Organize and execute events related to corporate hospitality in the relevant markets
  • Budgeting, costing and coordination with external event management companies


  • Strong external sales/business development background with product and / or marketing experience and abilities, preferably with banks
  • Minimum of 2-3 years’ experience in client facing roles and internal constituents
  • Ability to communicate complex technical/financial concepts with subject-matter experts and convey those concepts to a broad audience
  • Ability to work independently and in collaboration with high level of success/achievement
  • Deeply analytical with attention to detail
  • Demonstrated ability to work cross functionally
  • Prior digital/mobile payments experience is a plus
  • Excellent written and oral communication skills
  • Bachelors degree preferably in Business

Additional Information

All your information will be kept confidential according to EEO guidelines.

Ability to travel within CEMEA Region on short notice once the COVID situation has improved

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