Senior Manager: Software Engineering

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Cybersource – The World's First eCommerce Payment Management Company 

Cybersource (A Visa Inc. Company) is a global leader in e-Commerce Payment Management. As part of Cybersource's continued growth and expansion we are looking for talented, articulate and bright individuals who want to make a difference. 

Cybersource has been and continues to be a pioneer within the e-Commerce Payment Management world. Cybersource offers a full-service payment management platform for e-commerce merchants, combining global payment processing, fraud management and payment security systems. The Belfast centre has full life cycle responsibility for the delivery of products that are integral to the continued growth and success of Cybersource worldwide. 

Cybersource is a wholly owned subsidiary of Visa Inc. 

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

We are developing and executing a shared strategic vision for TMS products (Token Management Service) that enable Visa to be the world-leading data-driven payments company. As the Senior Engineering Manager, you will build and mentor a world-class team of engineers to define, drive and execute on this vision. You will initiate processes that allow the team to collaborate with local as well as global teams with a high degree of efficiency. You will lead a team of highly motivated and talented individuals that collaborate with Project Managers, Product Managers and SMEs across the company on high impact initiatives. 

In this role, you will be leading a team responsible for building the next generation of Token Management Service for Cybersource/Visa. You will build upon your experience in large volume, low-latency, high-throughput APIs capable of handling tens of millions of transactions every day. TMS is a critical set of services which completely removes customers’ stored credit or debit card information from your environment—safeguarding payment data and simplifying your their PCI DSS compliance.  

You will build an inclusive environment that attracts, retains and inspires a diverse and engaged team. As a leader, you will enable your team to achieve predictable and balanced results that not only meet business objectives but also adhere to our core Engineering Strategy practices. 
 

Responsibilities 

  • Develop and nurture team of developers by motivating and mentoring and assist in hiring critical talent 
  • Be responsible for the overall development life cycle of the solution and manage complex products with significant bottom-line impact 
  • Execute the technical roadmap TMS initiatives by managing all technology aspects of API Development and Cloud Readiness 
  • Collaborate with System Architects and Senior Technologists on proper architecture and design practices for building a high-throughput, low-latency, multi-tenant platform 
  • Work to maximise the team’s efficiency, productivity and performance 
  • Identify ways to help us move faster in how we meet the needs of our customers 
  • Drive end-to-end development efforts with on-time, on-budget and high-quality solutions that are scalable in a high-volume environment (multimillion transactions per day) 
  • Be able to understand and influence System Design by collaborating with Developer Platform, Operations and Infrastructure (O&I), Security and Data Privacy stakeholders 
  • Drive a strong customer-focused mindset by working closely with Product partners and Regional Client teams while anticipating trends and patterns that may lead to new business opportunities 
  • Security is at the core of Visa and central to everything we do. Lead by example to encourage and drive the security mindset 
  • Understand product needs and coach team in coming up with solid delivery and execution plans while adhering to engineering best practices 
  • Drive a culture of accountability and transparency by using data and metrics 
  • Be a good communicator that asks the right questions and facilities streamlined information flow between engineering, Product Office, PMO, Operations and other stakeholders 
  • Have a clear vision and strategy for the team and relay the strategy in easy to understand terms 
  • Understand career aspirations of engineers and support them for success 

Qualifications

  • Bachelor's degree, or equivalent, in Computer Science, Engineering or a closely related discipline.  
  • Experience of running projects that span distributed teams across multiple timezones.  
  • SME knowledge of Tokenisation is desirable 
  • SME Knowledge of project management principles and Agile development methodologies.  
  • Experience in diligently applying Scrum principles, practices, and theory.  
  • Demonstrate thorough attention to detail, ability to think analytically and independently.  
  • Ability to understand architectural and technical aspects of projects.  
  • Hands-on experience of technical implementations of large scale, highly available, robust web/mobile and Payment Services applications.  
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.  
  • Strong communication and customer facing skills.  
  • Self-starter with strong organization and resolution management skills, and ability to work independently  
  • Experience with Agile Application Lifecycle Management and development tools like Rally, Confluence Wiki and JIRA.  

Additional Information

Cybersource is a wholly owned subsidiary of Visa Inc. Cybersource is an equal opportunity employer.

Cybersource (a Visa Inc. company) is a global leader in e-Commerce Payment Management. As part of Cybersource’s continued growth and expansion we are looking for talented, articulate and bright individuals who want to make a difference.

The Belfast centre has full life cycle responsibility for the delivery of products that are integral to the continued growth and success of Cybersource worldwide. 

Some of the products we own can be found here: http://www.cybersource.com/products/payment_processing/ http://www.cybersource.com/products/payment_security/

Some of the technologies we use include: Java, JRuby, Docker, Docker Swarm, Chef, Splunk, Git

Cybersource is a wholly owned subsidiary of Visa Inc. Cybersource operates in Europe under agreement with Visa Europe

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