Senior Manager, Visa Direct Cross-border

  • Full-time
  • Job Family Group: Product Development

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Leadership and accountability for the Visa Direct Cross Border (Both Push 2 Card and Push 2 Account) P2P strategy, execution and implementation, with responsibility for the development and commercialization of new mobile and digital Cross Border transfers solutions and management of Cross Border push payment solutions.

Solutions have to be deployed keeping in mind the evolving market, client and consumer needs and protection with the objective of driving significant future payment volume growth for Visa in the market.

The role holder must possess a unique blend of strategic thinking, sales and relationship skills, product management, project management, stakeholder management as well have an intimate understanding of payments industry, mobile technology, processing, back-end banking systems, consumer behavior and Visa’s business.

The candidate must have prior experience of large scale technology/ remittance payment product roll-outs, the ability to communicate commercially and build strong relationships with key market participants whilst being able to dive into technical detail as required and the ability to collaborate successfully across the region, with client executives, technology partners and non-traditional partners.

Visa Direct Subject Matter Expert

  • Be the business and technical subject matter expert for Visa Direct business.
  • Develop and manage processes and programs to support Visa's entrance & expansion into the cross border/Remittances Visa Direct use cases, with focus on enabling market players for both push to card and push to account use-cases.
  • Lead the development of the Cross-border Visa Direct product vision, strategy, requirements gathering, functional design and technical roadmap.
  • Work with legal, AML, Compliance and business stakeholders to operationalize and implement regulatory requirements for expanding cross border solutions in the RUSSIA region
  • Maintain the integrity of the product design, control/compliance measures, while ensuring the correct solutions are being developed by clients and partners.
  • Educate and inform Visa Staff, Clients and Partners on Visa Direct benefits, complexities, opportunities, architecture and implementation.
  • Provide regular and ad hoc reporting as required to the Regional and Global Visa Direct team.
  • Be the “go to” person within RUSSIA sub-region for all Visa Direct matters.

Engagements and Solutions Delivery

  • Be fully accountable for Visa Direct Cross-border projects including project solution design, planning, implementation and commercialization.
  • Work to localize the product where needed through coordination with the Global product team to create the best experience possible for cardholders and clients
  • Solely own any client communication for complex Visa Direct business development and technical solutions implementation.
  • Collaborate with the x-functional Visa teams, including product, marketing, communications, acceptance, consulting and the country management to engage clients, provide the right solution and ultimately commercialize push payment solutions to drive incremental payment volume to Visa.

Solutions planning and design

  • Facilitate the planning and design of push payment solutions to client requirements.
  • Understand market trends and requirements and provide feedback to the Global and Regional Visa Direct team for solutions that need to be produced by the hub team. Produce applicable solutions locally if warranted.
  • Import and disseminate knowledge of cross border solutions from the Global and Regional Visa Direct team within the broader CEMEA team.

Qualifications

Professional

  • Higher Degree required
  • Minimum 7 years’ experience with a significant tenure involved in payments and technology, with a strong understanding of the cross border money transfer landscape.
  • Prior experience in money changers and money transfer organizations is a plus
  • Experience working in compliance or heavily regulated product industry, with product knowledge of KYC and AML requirements in the remittance industry
  • Global or multi-national business experience strongly preferred
  • Strong academic credentials, with relevant undergraduate degree and MBA or graduate degree strongly preferred
  • Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor.
  • Must be team oriented, collaborative, diplomatic, and influential, flexible, with superb presentation skills, including strong oral and writing capabilities.

Technical

  • Experience and in-depth knowledge of the payments industry, in particular experience in managing remittance payments projects.
  • In-depth knowledge of mobile technology, processing and back-end banking systems.
  • Experience with product development methodology for technology products including direct involvement in the function design and technical implementation.
  • Experience of working with and understanding relevant government laws and regulations.

Business

  • Expert level meeting and workshop facilitation skills
  • Self-starter and able to operate independently, without detailed direction
  • Detail orientated, expected to ensure the highest level of quality/rigor in solutions development and delivery
  • Multi-disciplinary thinking skills: creative, analytic, strategic
  • Relationship management skills particularly ability to influence and negotiate with senior executives.
  • Expert level Excel and PowerPoint
  • Excellent communicator.
  • Fluent in English &Russian, written and verbal skills
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