As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Senior Manager, Internal Audit – Audit Strategy and Operations role leverages strong knowledge of auditing practices and experience to assist the team in regulatory examinations, implementing and maintaining leading internal audit methodology and practices, and in preparing communications to various stakeholders including the Audit Committee. 

The position demands high degree flexibility to assist on and / or lead projects supporting the audit strategic plan and goals and consistently demonstrates teamwork and collaboration with other team members, including audit and other Visa teams. This position requires strong written communication and project management skills. The individual must have strong managerial and interpersonal skills in order to effectively and efficiently collaborate across teams. 

Essential Functions:

• Support the regulatory examination process for the Internal Audit function which includes compiling and preparing documentation for submission to regulatory agencies.
• Lead in preparing key performance indicators; proactive at identifying best practices in developing performance measures and using technology (e.g., Tableau and PowerBI) to enable efficient reporting to the audit team, including stakeholders outside Internal Audit.
• Assist in maintaining the audit methodology, refreshing policies and procedures, and preparing department bulletins communicating changes to internal audit standards and/or practices.
• Assist in performing quality assurance reviews of audit engagement files, and providing constructive feedback to reinforce audit execution practices and procedures.
• Assist the team with identifying benchmarking opportunities to continuously find ways to improve the practice and operations management.
• Assist in managing department budget, co-sourcing, workspace management, business continuity impact analysis management, record retention.
• Assist in recruiting, new staff orientation, training, and other staff development activities.
• Support the use of audit management tool (i.e., TeamMate+) and its suite of functionalities; ensure appropriate levels of training by users, and upgrades as needed, including partnering with the Advanced Data Analytics Program (ADAP) team to enhance tools and processes
• Support quarterly Board reporting activities ranging from preparation of key performance indicators, risk refresh process, and ad-hoc content.
• Assist in managing the annual planning process by streamlining prior year templates, generating relevant data for the team to utilize, and identifying opportunities to automate activities.
• Support on-going department activities ranging from continuous improvement initiatives, remediation activities from third party reviews or regulatory examinations, etc.

Basic Qualifications:

• 8 or more years of work experience with a Bachelor’s Degree, or at least 5 years of work experience with an Advanced Degree (e.g. Masters, MBA)

Preferred Qualifications:

• Bachelor's degree preferably in Business, Finance, or Information Technology
• 7-10 years of relevant business experience, preferably in a global, public company, or professional services assurance experience; regulatory engagement experience preferred
• Expert knowledge of the professional practice of internal auditing, ideally demonstrated by achievement of a relevant professional certification (e.g., CPA, CIA, CISA, CRMA, PMP etc.)
• Strong analytical, organizational, and project management skills
• Excellent oral and written communication, interpersonal and presentation skills, including outstanding ability to summarize complex audit results and issues for succinct and impactful presentations for a wide range of internal and external executive constituents
• Must have excellent leadership and interpersonal skills with the ability to effectively interact with and influence different functional groups at all levels of management
• High level of integrity
• Ability to maintain attention to detail, prioritize work and handle multiple assignments in a fast-paced environment.

Work Hours:

• Incumbent must make themselves available during core business hours

Travel Requirements:

• This position requires the incumbent to travel for work 10% of the time.

Mental/Physical Requirements:

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.