As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP and Kubernetes)
• Docker/Kubernetes deployment, configuration, scaling and management of containerized applications.
• Openshift Enterprise implementation and Support
• Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc.
• Working with configuration management tools (Chef, Ansible, terraform etc.)
• Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
• sharing technical and customer knowledge in a helpful and timely fashion
• Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
• Security Remediation process (vulnerability assessment and patch management)·
• Contribute to standardize and document operational procedures
• Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management

Basic Qualifications:

• Bachelor’s degree in computer science graduated during year 2019/2020
• Minimum GPA of 3.0 out of 4.0 (or equivalent scale)

Preferred Qualifications:

• 6+ months of indudtry exp in Unix system  administration /Containers experience preferred
• Scripting Knowledge/ experience  (Shell, Python )
• Knowledge in cloud platforms preferred.
• Solid understanding of software engineering concepts and methodologies
• Perform root cause analysis and track defect resolution to completion
• Team player who is able to work independently with general supervision
• Work closely with application teams in ensuring best practices are followed and the infrastructure automation can be self-service
• Self-motivated with the ability to exercise independent judgment with minimal direction from supervisor
• Ability to coordinate activities within cross-divisional and cross-functional teams
• Excellent verbal, written, skills; in particular, demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally
• Ability to understand and adopt process, project management techniques, methodologies, and best practices
• Be scheduled On-Call  to support the infrastructure and our systems

Work Hours This position requires the incumbent to be available during core business hours.

Travel Requirements This position requires the incumbent to travel for work less than 10% of the time.

Mental/Physical Requirements This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.