Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The mission of the Managed Risk Services (MRS) organization is to be the unrivalled advisor for global payment fraud management, and our vision is to be the most valuable partner in lasting client relationships.

We strive to maintain unrivalled relationships with the merchants, partners, and financial institutions (FIs) that we interact with on a daily basis. MRS is a necessary extension of our clients' teams that allows them to reach their full potential. In risk management, our people are the differentiator. We are passionate about the continued success of our customers and take pride in their accomplishments as a team. We have a collaborative and supportive culture that keeps everyone motivated.

The Managed Risk Analyst will help Visa and Cybersource clients manage the risk of taking payments (predominantly credit and debit card) online. This includes analysing order data to identify emerging fraud trends, developing strategies to mitigate these trends, and working closely with Cybersource clients to implement these strategies using a combination of Visa, Cybersource, and industry tools.

As part of this role you will:

• Work with (typically) 8-12 acquirers / e-commerce merchants to help them manage Cybersource risk management products to prevent online card fraud.
• Analyse transaction data with a view to optimizing risk management strategies for clients, providing reports on a regular basis.
• Take a proactive approach to staying up-to-date with product developments by monitoring code release notes and knowledge sharing within the team.
• Consult customers on how to use our products and services, or take full control (including configuration) of our fraud solution to help our customers in achieving their business goals.
• Manage go live process including the delivery of fraud workshops.
• Deliver occasional training sessions to clients on the use of CyberSource risk products. This may be done over the phone or involve giving face-to-face presentations / workshops.
• Exercise collaboration skills with internal stakeholders to support their deliverables, targets and embrace Visa's focus on creating success both in-person and online as required.
• Be an advocate for our products, passing leads, opportunities to other areas of the business where identified.
• You'll need to be confident presenting to key external stakeholders, demonstrating our products, showcase its benefits, and the ability to help clients problem solve by using our products.
• Maintain a detailed knowledge of industry best practice and emerging trends and technologies within payment risk management.

Could this be for you? A great candidate for this role will:

• Minimum of 3 years' experience working within a fraud team at a financial institution or ecommerce merchant. Must also have experience of interpreting results from fraud tools used to combat online card fraud (e.g. 3DSecure, device fingerprinting, IP geolocation, velocity, neural scoring etc.).
• Strong communication skills, with the ability to write clear and concise reports, and the skills to communicate complex concepts and results to customers via phone, email or face to face engagements.
• Excellent Microsoft Excel and Access skills (for example, use of pivot tables, VLOOKUP queries, linking Excel to databases etc.).
• Experience in analyzing large sets of transaction data to identify patterns and trends as well as exposure to Tableau and SQL.

What will also help:

• Degree or equivalent in Finance, Business, Computer Science or Engineering (or equivalent).
• Experience of working in the payments industry.
• A strong communicator, someone who can influence decisions at multiple levels and confident speaking to key stakeholders.

This is a full-time role with one of the World's most recognised and favoured brands, with a significant opportunity for onward progression for the best in the industry.