Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.

By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive. 

Visa Payments Limited is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.

Individuality fuels our brand and our global team – we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Limited and Visa Inc. respects and encourages meaningful work/life balance for everyone.

If you think you could support the Visa family by joining Visa Payments Limited as a Operations Analyst, we want to hear from you.

You're an individual. We're the team for you. Together, let's transform the way the world pays.

What's it all about?

The Product team are responsible for creating and building a market leading product portfolio driving growth and profitable revenues and adding sustainable value to the business. The role will be responsible interpreting business requirements, creating user stories and supporting delivery teams. This may include:  

• Conducting analysis in liaison with business stakeholders to define business and enabling requirements
• Breaking down requirements into user stories and working closely with Visa Payments Limited stakeholders to define acceptance criteria
• Participating in agile / scaled agile ceremonies such as sprint planning and daily stand-ups
• Support running demos of new product features to Visa Payments Limited stakeholders
• Ensuring the product meets business needs - Collaborate with the scrum team during build to ensure the solution meets business needs

What we expect of you, day to day.

This role will report to the Product Manager and shall:

• Gather and document requirements and ensure Jira user stories and acceptance criteria are well defined.
• Work closely with developers on reviewing and defining user stories to ensure developers understand requirements and acceptance criteria.
• Support with backlog refinement by ensuring top-priority user stories are fully defined.
• Support business testing where there are functional queries.
• Support with reporting of key activities, including progress on requirements gathering and testing.
• Ensure all product features comply with regulatory, security, privacy and risk policies.
• Prepare and deliver user training, including creation of documentation.

What we're after...

• Bachelor's Degree or equivalent professional experience.
• Demonstrable experience (+3 Years) in the payments industry, specifically in cross border payments, SWIFT payments, ACH payments, ISO20022, global instant schemes, SEPA SCT, SEPA Instant etc. with a minimum of 2 years as a Business Analyst
• Previous experience in Business / Systems Analysis or Quality Assurance
• Proven experience working in an Agile methodology environment (e.g. SCRUM, DSDM, Lean/Kanban) and ideally scaled agile methodology
• Good technical understanding of web applications and APIs
• Great intellectual agility and attention to detail. 
• Experience with Jira Confluence tool
• Excellent communication and interpersonal skills across different disciplines both written and oral.
• Strong written and verbal communication skills including technical writing skills.