Manager, Client Consulting - Visa Consulting & Analytics

  • Paris, France
  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Location: Paris or Bruxelles

If you think you could support Visa as Manager, Client Consulting  - Visa Consulting & Analytics we want to hear from you – together, let’s make Visa a great place to work.

What’s it all about?

We create value

These three words sum up what Visa Consulting & Analytics offers issuers, acquirers, retailers and others – and does for Visa Europe.  In every case, we set out to increase the client's portfolio performance, boosting profitable growth and reducing costs.  This usually entails enhancing operational efficiency and managing risk.  We create value in terms of P&L, but also stronger relationships, making Visa a genuine partner of choice. That makes VCA a powerful resource.

Visa Consulting and Analytics Europe provides payments-focused consulting, marketing, and analytics to financial institutions and merchants. With its deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, the team addresses the challenges and opportunities of its clients, enhances Visa's strategic and tactical performance.

We are looking for a dynamic, self-starter and highly motivated individual who would like to work in an intellectually & professionally challenging environment and can contribute to building up the Consulting and Analytics practice. 

Core responsibility of the Consultant will be to deliver and oversee selective consulting activities in France, Belgium and Luxembourg (FBL) and will be deployed to strategic projects in the cluster and potentially more broadly across Europe. 

What we expect of you, day to day.

The Consultant has the responsibility to help grow and manage the Visa Consulting and Analytics business as a whole in France, Belgium and Luxembourg working closely with the Consulting team and head of the cluster. You will effectively manage a pipeline of delivery engagements from project kick-off to delivery. These engagements will vary greatly in scope and value and, although the pipeline will be driven mainly by traditional bank card issuers, the Consultant's range will also encompass merchants, acquirers and processors; government entities; as well as new entrants and non-traditional players in the virtual and physical payments ecosystem. 

You will deliver projects for Visa clients in the payments domain team as well as supporting our VCA Europe goals more broadly across the region. The FBL Cluster is part of our Visa Consulting and Analytics (VCA) Europe arm.

Key Accountabilities:

  • Understand our customers’ business objectives, needs, plans with the broader France, Belgium and Luxembourg Account Relationship Management Team and bring valuable insights 
  • Identify opportunities and potential for improvement to help Visa clients in growing their business
  • Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of high quality consultancy engagements in the FBL European Cluster
  • Management of internal and external project team members and gain consensus with others and coordinate team of consultants and subject matter experts around goal 
  • Support and surpass Visa Consulting and Analytics sales and revenue targets across the three markets 
  • Support FBL Consulting Team and the broader VCA Europe team in achieving the goals for the clusters as well as to support Account Executives in subject expertise areas
  • Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Sciences team
  • Support Visa Consulting and Analytics practice development by developing skills, tools and innovative methodologies on personal and on team level


 What we’re after…

  • Demonstrated experience in strategy / management consulting; with proven project deliveries and expertise in consulting methodologies
  • Excellent analytical skill set with an ability to think strategically, ability to frame customer’s opportunity in financial terms, challenge the status quo, and provide recommendations
  • Exposure to retail banking and/or payment card industry and/or merchant retail business is a plus. Knowledge of payments in general, loyalty, co-branding, digital marketing, security and risk management, innovation and/or big data and analytics (preferred but not required)
  • Project management skills are a key requirement given that this role involves managing multiple projects with multiple stakeholders simultaneously
  • Comprehensive knowledge of data analytics methodologies and tools and the use of data insights for business growth
  • Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor 
  • Have an entrepreneurial approach and vision; proactive self-starter seeking initiatives to advance
  • Excellent presentation and communication skills (written and verbal) including an ability to comprehend and convey complex technical information
  • Strong Business Acumen and Business Analysis Skills (research and analyse market and client information to tell a story)
  • Technology/Digitally-savvy and an understanding of consumer economics/behaviour
  • Curiosity & willingness to learn and develop as a professional
  • Fluent in English and French (written & verbal) and ability to travel
  • relevant graduate degree or equivalent from top-tier institution or similar academic experience (preferred)

Additional Information

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!


Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

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