Senior Manager, Communications - Fintech

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa is looking for a Senior Manager of Communications to drive visibility for Visa’s fintech and crypto product team. This is an opportunity to support an exciting area of Visa’s business and to drive storylines at the top of the global media agenda. 

The ideal candidate will join a team of smart, driven communicators who develop the stories that shape ongoing perception of the iconic Visa brand. We are a group that loves to laugh and support each other, while always challenging and encouraging each other to deliver our best work. 

In this role you’ll work closely with the product team and Visa’s senior leadership to position Visa as the partner of choice for the fintech and crypto ecosystem. The right candidate will have the drive and curiosity to dig in on complex topics and the writing and storytelling skills to bring them to life across owned, earned, and shared media.

The candidate will:

  • Help drive both day-to-day communications and high-visibility campaigns in support of the Fintech & Crypto product teams.
  • Operate with a global mindset and work with Visa’s regional communications teams, informing and supporting them on developments relevant across multiple regions. 
  • Conceive of and project manage communications plans, taking ownership of strategy, socialization and tactical execution - as well as outcomes and reporting.
  • Create and edit a variety of written materials, including but not limited to: press releases, blog posts, paid editorial and case studies. 
  • Have experience turning data/research into storytelling/news opportunities. 
  • Have a digital first mindset and collaborate with the digital content team to leverage social media channels for campaign amplification.
  • Develop relationships with key influencers and media covering relevant beats.
  • Work with partners to manage third-party initiatives and announcements.


Basic Qualifications:

  • 8 or more years of work experience with a Bachelor’s Degree or at least 5 years of work experience with an Advanced Degree (e.g. Masters/ MBA) 
  • 5-6 or more years public relations experience, ideally a mix of agency and in-house roles

Preferred Qualifications:

  • 9 or more or more years of work experience with a Bachelor’s Degree  8 or more years with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
  • Exceptional writing and editing skills
  • Highly effective project management skills and proven track-record of managing projects within a highly matrixed organization or teams
  • Comfortable collaborating – you’re at home working with cross-functional teammates whether they sit in marketing, legal or government relations
  • Proactive self-starter and problem-solver– doesn’t wait for direction
  • Sense of humor and passion to do great work!

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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