As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Seller Solutions & Acceptance team is part of the Seller Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy seller-side solutions and acceptance growth initiatives to catalyse seller acceptance growth across Asia Pacific.

What a Senior Business Development Manager, Seller Solutions does at Visa:

This individual will be an integral part of a team of seller-side domain experts who have the primary objective to deploy seller and acquirer infrastructure solutions (such as Rapid Seller Onboarding (RSO), Tap2Phone and Verifi) as well as execute acceptance growth initiatives (e.g. SMB Acceptance Fast Track program). This team is also the regional co-ordination point and single interface into the global seller product teams who own the product development roadmap and client facing sell-in assets.

This individual will work closely with geographic MS&A leads and their clients (large sellers, acquirers and non- FI’s) to build client business development strategies, lead pre-sales engagements and pipeline management, and project manage client implementation & integration of these solutions and initiatives.

This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

Why Seller Solutions is important to Visa

The end-to-end delivery of acceptance growth initiatives is key to exponentially increasing Visa’s value to, and relevance across, the entire seller spectrum - from a new-to-Visa small seller in Philippines to a large enterprise in Japan. A broad acceptance footprint is necessary to drive consumer preferences and continue to keep the core value proposition viable over the long term.

Initiatives you will be driving

You will be the owner of the Merchant Data Quality program across Asia Pacific and custodian of all merchant and acquirer data-related initiatives that arise from existing projects or created from new as a response to evolving business needs. You will be regarded as the go-to Subject Matter Expert for all merchant data-related queries.

Merchant Data Quality program consists of 3 sub-programs:

• Acquirer Merchant Master File – a pan-Visa initiative to host cleansed and harmonized merchant data at a network level
• Payment Facilitator ID – inclusion of new business identifiers for payment facilitators, sponsored merchants and marketplaces to be present in transaction records
• Collections Only – ensuring quality of submission of off-VisaNet transaction data

Day to day activities include:

• Champion and lead initiatives with market and global stakeholders to create new revenue-generating data projects for Asia Pacific markets
• Conducting regular cadence with market AEs to review compliance status, risks and mitigation plans
• Conducting regular cadence with global MS&A stakeholders to align regional compliance status, performance vs metrics and ‘path-to-green’ plans
• Collaborate with internal and external stakeholders to solve problems which could range from file submission operational issues to discrepancy in dashboard reporting
• Generate scorecards and business review scorecards and reporting them to management on an ongoing basis
• Creating client and country-level plans to comply with the Merchant Data Quality program requirements on an annual basis
• Conducting regular internal and external training and client feedback sessions
• Creating and maintaining program documentation such as sell-in decks, marketing materials on the Compass site

• Strong analytical capabilities, proven ability to derive insights and propose new service offerings from raw data; keen ‘sense of data’
• Experienced business manager who can influence teams cross-functionally to success; strong stakeholder management experience
• Ability to independently manage multiple priorities and make things happen in a fast-paced, dynamic environment with a strong bias for action
• Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality
• Excellent verbal and written skills. Demonstrated ability to effectively communicate complex technical and business issues and solutions to a variety of stakeholders
• Advanced degree is strongly preferred
• Ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders at both senior and junior levels
• Ability to understand the depths of the AP marketplace dynamics including the regulatory environment, technological and consumer behavioural shifts tying this back to impact to Visa

Due to the COVID-19 pandemic and the evolving visa/travel restrictions in place, we are currently only able to extend offers to candidates with the right to work in Singapore. We are keeping the situation under close review and will adjust accordingly should the restrictive measures be lifted.