As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Our Scrum Masters are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated and deployed with quality and on time delivery into our production systems. Our Scrum Masters also coach and mentor teams to deliver critical, customer facing, enterprise class software development projects while continuously growing and improving!

What we expect of you, day to day.

• Fulfil the role of the Scrum Master, guiding multiple Scrum Teams using the Agile process in delivery of Open VisaNet products and services
• Supervise and facilitate teams in all Agile ceremonies including sprint planning, sprint demos, retrospectives, and daily stand ups
• Responsible for creatively removing impediments from the Scrum team so they can continue to perform at their best
• Create, maintain and deliver on project and work stream plans and revise as appropriate to meet changing understanding and needs
• Identify and manage the risks associated with projects to achieve project success
• Ensure that the Definition of Done is being followed by the team
• Support and educate the Product Owner on refining the product backlog and make them ready for upcoming sprints, enabling longer-term work visibility for reporting to delivery and management teams
• Demonstrate ability to influence Product Development and Management teams to improve product features and supportability of a product offering by identifying problems and suggesting and/or driving implementation of fixes or features.
• Work together with team during project estimation sessions and share understanding of projected durations and release plans with leadership team
• Facilitate the teams desire for creativity, continual improvement of efficiency and capability
• Measure team sprint success by using standard sprint metrics and drive team efficiency and productivity improvement through data points  
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting the team using a servant leadership style, and providing an aspirational example
• Influence others including those more senior on best practices in Agile
• Assessing the Scrum maturity of the team and coaching them to higher levels of maturity.
• Works with other Scrum Masters within the organisation to increase the effectiveness of the application of Agile/Scrum

At Visa, we are passionate to offer our employees compelling career growth opportunities. As such, even if you do not have experience of this function there could be skills or experiences, which would transfer well. For this role, the key skills required are:

• Certified Scrum Master, Certified Scrum Master/Product Owner (CSM,CSPO, SAFe) or equivalent professional qualification
• Excellent communication skills, with experience in influencing, listening actively and negotiating within a team environment
• Broad experience of working in a variety of Agile environments of different maturities.
• Exposure to large scale Agile delivery across multiple teams and geographies and the recognition that this is sometime achieved best with flexible working
• Positive leadership skills, with experience in mentoring and inspiring a team and conflict resolution
• Experience in the use of at least one tool for managing agile delivery (training and support with use of JIRA and Confluence available)
• Positive attitude, friendly to others, encouraging of co-operation, honesty and respectfulness in the workplace
• Understanding of Software development processes and procedures
• Collaborative mindset, with an ability to empathise with colleagues and establish relationships
• Understanding of change management and release processes
• Ability to manage multiple projects simultaneously with a high degree of competency using Scrum practices.