As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The role holder is responsible for the delivery of project management on new build and refurbishment projects, transaction management and facilities management for Visa’s Central Europe, Middle East and Africa business.  The position will interface with all levels of Visa management, third party vendors, property managers and local authorities.

Responsibilities

• Part of the team responsible for management of real estate processes in the CEMEA Hub in Dubai and a further approximately 23 sites across CEMEA; supported by specialist third party real estate consultants to assure delivery of Visa’s CEMEA property strategy and transactions.  This portfolio of sites to grow or contract based on business demand, real estate strategy, mergers and acquisitions and new market openings.
• This will include Project Management, Facilities Management and Transaction Management.
• Responsible for the delivery - via outsourced service partners – of facilities management services at the CEMEA Hub in Dubai. 
• Primary point of contact for Office Managers, Country Managers and Group Country Managers in those clusters within scope of accountabilities, to ensure business unit and Real Estate needs are met.
• Subject matter expert for Corporate Services CEMEA in relation to space planning and management. Acts as primary reference point for all processes supported by the Ask Facilities software platform.
• Continuously improve and align CEMEA building and infrastructure design and specification/ supplier standards to global best practice.
• Subject matter expert for Corporate Services CEMEA in relation to building infrastructure, engineering and hard services.
• Develops operational expense and capital budget plans and ensures fiscal responsibilities in delivering to budget throughout each financial year.  Manages costs and tracks expenses via Visa’s financial tools.
• Assures service partner response to, and management of, BMS alarm and security incidents within the sites.
• Responsible for issues affecting the safety and security of Visa employees, visitors, and contractors.
• Consults with Business Leaders on any outstanding issues that arise and ensures remediation action plans are delivered.
• Travel required, dependent on the pandemic situation and government guidelines in force at the time.

Required Functional Knowledge / Skills

• Multi-culturally sensitive and comfortable working across different cultures.

• Ability to communicate effectively with strong interpersonal and collaboration skills.

• Ability to work with minimal supervision and establish themself as a subject matter expert with senior leaders.

• Ability to develop and maintain robust relationships with stakeholders.

• Leads via a strong, one-team ethos, capable of working seamlessly with counterparts in other areas of the Visa organization.

• Strong people leadership and people development skills.