Sr. Tableau and MS PowerBI Administrator

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Data Products enable our clients win more with their consumers through data and analytics. As Systems Administrator, you will be part of Corporate IT BI Infrastructure and Support team under Visa Technology Organization and will help to build centralized and decentralized BI platforms that will strengthen Visa position as market leader for the future and build customer loyalty based on added value with insightful data.
 
You will work with colleagues, who will support and challenge you daily. You must be a team player, self-starter, detail-oriented, have the ability to work in a fast-paced and highly dynamic environment, and be able to prioritize multiple demands. You will be responsible for creating and implementing best practices, finding areas of improvements, and coordinating multiple work streams.
 
We value creative and driven individuals who love to own their products, and design and implement solutions that create a seamless experience for users. As we embark on the journey, we are looking for a Systems Administrator who is technically hands on and can help to build and maintain enterprise BI platforms.
 
Responsibilities :

•    Understand the Payments industry and Visa vision, strategy and how your role will make an impact.
•    Understand the business initiatives and their importance to the growth of Visa.
•    Understanding of data and business processes.
•    Provide strong hands-on technical & functional expertise in BI Platforms such as Tableau, Power BI and OBIEE.
•    Liaise with internal business and IT groups (such as Operations and Infrastructure (O&I), Security and Data Privacy) stakeholders to build high quality BI Platforms that are scalable.
•    Actively participate in architecture and creating solution documents: consistently, be hands-on with low level design, code review, coding, unit testing, production deployment and support activities.
•    Ability to identify and manage risks at all stages of the project and work with stakeholders to mitigate these risks.
•    Responsible for global Customer Service, including end-user support and education and issue troubleshooting and resolution for all users of the BI Platform.
•    Support Business as usual requests.
•    Support and coordinate the maintenance activities in BI Platforms.
•    Interface with external software vendors for product issue troubleshooting and resolution, initiating Vendor Service Requests as necessary, as well as SRs with other 3rd Party Vendors.
•    Adhere to defined support policies, procedures, and service levels with an understanding of SOX related IT controls.
•    Expected to critically evaluate customer service requests and incidents to prioritize own workload, determine potential global and/or cross-modular impacts, determine temporary procedural work-around where feasible and communicate to the broader group of impacted parties.
•    Identify opportunities for further enhancements and refinements to standards, processes and systems.
 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications:

• 2 or more years of relevant work experience with a Bachelor Degree or an Advanced degree (e.g. Masters, MBA, JD, MD or PhD). University Recruiting Only: Master Degree without experience.

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor Degree or more than 2 years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
• Results-oriented with strong problem solving skills and demonstrated intellectual and analytical rigor.
• Expertise in installing and upgrading enterprise wide multi node Self Servicing BI Platforms like Tableau Server and Power BI Report Server with High Availability.
• Experience in setting up Tableau Online Sites and Power BI Service.
• Experience is setting up Security for the applications using Active Directory Authentication, SSL configuration, Certificate Management and Performance tuning.
• Experience in setting up Disaster Recovery for Tableau and PowerBI.
• Experience in implementing governance initiatives for the BI Platform with automations.
• Experience in Oracle Business Intelligence Enterprise Edition (OBIEE).
• Expertise with RDBMS systems like DB2, Oracle or SQL Server.
• Request, Incident, Problem and Change Management process.
• End User training and support.
• Work independently with minimal supervision.
• Should be able to work on weekends to support the application and infrastructure maintenance activities.
• Certifications in Tableau (Desktop and Server), Power BI and OBIEE is a plus.
• Experience in Python is a plus.

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
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