Technical Program Analyst

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

At its core, Visa is a payments network that connects consumers and merchants with financial institutions.  At the heart of our brand promise is VisaNet, of which the main components are authorization, clearing and settlement and dispute resolution systems.  Payment Products Development (PPD) is the Visa technology organization with responsibility for maintaining and enhancing VisaNet to meet current and future market needs.  We develop and manage end-to-end technology solutions that deliver reliable, scalable, and secure financial transaction processing services to Visa’s clients.
 

This position, based in Bangalore, India will lead projects in PPD, ensuring the delivery of regional and global solutions, as driven by the business.  The position works with technical staff, business partners and senior management across organizational boundaries to obtain resources, schedule work activities and coordinate all areas to successfully complete project deliverables.
 

Responsibilities

  • Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce Project Charters and other documentation needed for funding approvals
  • Plan and coordinate delivery of small-scale projects that span multiple organizations
  • Set clear expectations with business partners to provide transparency into project initiation activities, and manage day-to-day interaction during project execution and delivery
  • Perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines
  • Proactively identify, manage, and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments
  • Provide customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly
  • Achieve project goals by engaging effectively with stakeholders, including enterprise architects and strategists, technical subject matter experts, business partners, Visa senior management, technology vendors, and financial institutions and strategic partners, as needed
  • Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled
  • Anticipate change and identify ways to overcome challenges and constraints to keep project activities on schedule to meet or exceed business partner expectations
  • Take initiative to exhaust all avenues to resolve issues/problems before involving management escalation
  • Ensure project is in compliance with Visa's Project Management Methodology and Key Controls
  • Keep project status updated in project management tools and maintain good records (e.g., project financials, schedule, issues, risks, change control decisions)
  • As a global organization, there may be a need to attend calls/meetings after/before standard office hours during the week

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

 

Qualifications

Basic Qualification:

• 4 or more years of work experience with a bachelor’s degree or an Advanced degree (e.g., Masters/MBA/JD/MD)
• Experience managing small scale and mid-sized cross functional projects involving product delivery and/or technology modernization/integration.

Preferred Qualifications:

• PMP and/or CSM certifications are a plus
• Strong process orientation solid understanding of project management techniques, methodologies, and best practices
• Demonstrated organizational, planning, and analytical skills, including project scheduling, estimating, risk identification, and change management
• Excellent verbal, written, and presentation skills, and demonstrated ability to effectively communicate technical and business issues and solutions across multiple organizational levels
• Ability to work independently, yet seamlessly integrate activities and collaborate effectively within a program team and across other organizations
• Solid analytical and problem-solving skills ability to think strategically
• Proficiency in the use of Microsoft Office tools (Microsoft Word, Excel, PowerPoint, Visio, Project, SharePoint)
• Exposure to tools like Rally, Jira, and Wiki
• Financial services and card payments experience are a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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