Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

VCA Managed Services (VMS) is a critical component of our VCA strategy, providing our clients with the execution muscle they require to enhance performance and increase profitability.  VMS brings the ‘best of Visa’ to the clients, playing the role of orchestration layer between client teams and Visa subject matter experts (SMEs).  As clients confront increased challenges in their operating environment whilst also facing capacity constraints and capability gaps, VMS helps to drive implementation or delivery of their strategic initiatives, facilitating significant and tangible value creation.

What an Analyst of VMS, VCA does at Visa:

Reporting to the Head of Visa Consulting and Analytics Taiwan, the Analyst will provide support for market managed services projects aimed at assisting VCA team in deriving value from Visa product and solutions. Success in this role requires proficiency in project management, stakeholder management, and cross-functional collaboration. 

Key Responsibilities include: 

• Project Management Support: assist in developing of project plans that outline the tasks, responsible and timelines. Coordinate all the areas involved in the projects (both internal and external).

• Communication Management: act as liaison with functional teams to ensure consistency and collaborative working environment throughout Visa’s local, regional and global groups.

• Meeting & Event Coordination: schedule meetings, organize logistics such as catering and venue booking. Structure information optimally for analysis to summarize business cases, project results and commercial initiatives. 

• Administrative Support: Provide administrative assistance and comply with the internal administrative requirements of a project management practice. 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Why this is important to Visa

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies.  Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability.  Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programs, to implementation of new capabilities or Visa products, to building new digital customer journeys.  VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

What you will need:

• Five years of relevant experience in financial services industry, payments, consulting or similar field.
• Bachelor's degree or advanced degree.
• Proficiency in Microsoft Office Suite.
• Skilled in verbal and written communication in both Chinese and English.
• Excellent communication, storytelling, and presentation skills.
• Experience supporting international teams or executives across time zones.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.