Content Strategist

  • Austin, TX
  • Full-time

Company Description

Volusion is a one-stop shop for all things ecommerce. We’re also a pretty great place to work. Based in Austin, TX, we’re currently serving 40,000+ customers and have big plans for the future. Being an industry leader isn’t easy, but we know how to make it fun. Equipped with our flip flops, free snacks and Nerf guns, we’re leaving our competition in the dust. All we need now is you.

Job Description

Do you want to be a part of something big? Are you a motivated professional willing to accept new challenges and want to work in a fun, high-energy environment? Volusion is a profitable, growing business that supports over 40,000 online merchants – ranging from home businesses to Fortune 100 enterprises.  If you would enjoy helping businesses grow and providing a great user experience, we want to hear from you!
 
ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Use content to achieve business goals, communicate strategic messaging, to help people find content, facilitate transactions and sustain branded experiences
  • Design and maintain the Editorial Style Guide for Volusion’s online, web-application used by our 30,000+ clients
  • Demonstrate the ability to make dull content interesting and engaging
  • Through copywriting, narrate the ideal user experience consistent with the overall content strategy and editorial style guide
  • Create persuasive content that encourages user behavior to meet business objectives
  • Maintain our navigational sitemap and ideal user flows
  • Responsible for identifying, structuring, and managing relevant, engaging and contextually appropriate content across multiple projects
  • Organize the categorization and taxonomy of all content (existing & yet to be developed)
  • Work closely with product development to translate business goals into deliverables of content strategy
  • Collaborate with marketing department to ensure consistency around Volusion’s branding

Qualifications

SKILLS/QUALIFICATIONS:

  • 4-5 years of experience encompassing all aspects of web content strategy including copywriting, information architecture, user experience, branding and identity, user personas, editorial direction, content architecture, content management, online writing
  • Expertise in nomenclature, taxonomy, navigation, editorial and copywriting
  • Must have the proven ability to research, organize and simplify complex information structures, taxonomy and categorization of information
  • Excellent organizational and interpersonal skills
  • Excellent oral and written communication and presentation skills
  • BA/BS or equivalent combination of work experience and education
  • Thrives in fast-paced environment, a self-starter