WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

WNS Sri Lanka - Established in 2004, WNS Sri Lanka has been delivering the full spectrum of BPM services – in  Customer Interaction Services, Finance and Accounting, Consultancy and Professional Services and Industry-specific Businesses for more than 15 years. With more than 800 employees operating out of 2 locations and providing ultimate business solutions.

Why Join Us?
At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.

Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Operational Parameters

• Governing the Finance Data Quality Assurance to provide the quality data for Finance users
• Monitoring, Performing and developing controls to manage possible data errors and failures
• Resolving data issues with the support of multiple technical and operational teams
• Leading the team to focus on key controls and resolve data issues by identifying the priorities for the business
• Providing monthly, quarterly delivery plans to the client and guiding the team to achieve the delivery targets
• Participate in daily/weekly calls with stakeholders and provide timely updates
• Plan and execute quality assurance reviews within provided timelines
• Develop, recommend and monitor corrective and preventive actions
• Support the reporting manger on resource planning and other team management activities
• Provide training and guidance to team members in order to fulfill the SLA requirements

Customer Satisfaction

• Proactively handle service delivery issues, deviations or potential delays in achieving  deadlines by keeping the relevant parties informed
• Meet client expectations as measured by monthly service delivery reviews [Agree, Strongly agree ratings]
• Maintain a healthy and effective relationship with the relevant stakeholders, both offshore and onshore

Experience
•Minimum 4 years experience in Data Governance/ General accounting/ Finance department with exposure team management and governance. Involvement with financial control/ process quality control is an added advantage


Qualifications
 • Full/Final level qualified in Database management relevant qualification, CIMA/CMA or similar qualification 

Soft Skills
• Should be self managed and result oriented. Also need to demonstrate people management skills
• Capability to communicate (both verbal and written) with all levels of stakeholders.
• Problem-solving skills and keen attention to detail
• Ability to review and write reports to with good comprehension
• Ability to manage different tasks and priorities in a challenging demand driven environment
• Willingness to learn new processes

Technical Skills

• Should be Proficient in Microsoft office package (Word/Excel/PowerPoint) 
• Experience in computerized accounting software/ERP solutions such as Oracle/SAP is an added advantage.