The client we are recruiting for owns an upper class lodge in the north of Botswana.

This is a couples position. As the general manager of a lodge you will be responsible for the overall running of the establishment; ensuring that guests enjoy their stay, that all staff work together as an effective team, and that the business makes a profit. Key activities include: recruiting and training heads of department and other key staff; setting budgets and forecasts; controlling the finances; planning and overseeing improvements; reporting to head office : putting together a business plan; purchasing and stock control; marketing and sales; and maintenance.

Management Couple prerequisites usually include management experience, excellent communication skills, and hosting. Management Couples are basically the people who manage the establishment, oversee the various departments, train staff, and handle financial budgets and marketing. The position of Management Couple also requires each individual to have set skills or qualifications in different areas. For example, one partner will be responsible for maintenance duties and games drives, and have a guide and weapon handling qualification, while the other partner takes charge of housekeeping, stock control, the kitchen, and finances.

Requirements include:-

• Minimum of 3 years relevant experience in a Management position in a similar bush lodge environment
• Excellent organizational and communication skills
• Able to perform under pressure with a high sense of responsibility
• Excellent leadership skills
• Excellent administration skills
• Ability to train and mentor staff
• Passionate about guest satisfaction
• Good command of English and an additional foreign European language is an advantage
• Must be able to master Housekeeping, Maintenance, Food and Beverage and Administration of said property (Indicate relevant experience)
• Computer literate on MS Office suite as well as additional knowledge on Apex, ERes(Highly beneficial)

Duties include:-

• Lodge operations and management
• Supervision of all departments, daily delegation of duties per department
• Staff management, training and development
• Staff relations
• Delegating staff duties on a daily basis
• Financial and budget management as well as related administration
• Stock management and ordering
• Extensive guest interaction and hosting
• Menu planning
• Quality control
• Related administration
• Room checks and supervision of the housekeeping departments
• Activity planning for guests

Requirements include:-

• Formal qualification in Hospitality Management or similar ESSENTIAL WHEN APPLYING FOR WORK
• PERMIT
• Tertiary education or Grade 12 (Matric)
• Previous 3 years working experience in management within luxury Lodges/ Safari Camps
• Excellent people skills
• Strong staff management skills
• Sound financial management skills
• Computer literate on MS Office suite

Terms:

• Salary: P24 000-30000 pm
• Appointment Type: Contract - 2 years renewable
• Benefits: Accommodation and all meals
• Leave: 3 months on and 28 days off
• Notes: Double accommodation provided, not suitable for children or pets

For more information check our website www.werkinafrika.nl or contact us on [email protected]