Mobile Device Account Manager

  • Seattle, WA
  • Full-time

Company Description

WhitePages is the leading provider of contact information for people and businesses in the U.S.  We are a top 40 website with over 40 million unique monthly users, and we power over 2 billion searches on over 1,500 sites including MSN and the United States Postal Service.  Already the largest and most trusted online directory, we are developing new location based mobile and Internet services that make it easier than ever to find and connect with the people and businesses you are looking for.  Additionally we are building an impressive B2B offering that utilizes our core data sets and allows businesses to better serve their own customers.


Joining WhitePages offers you the opportunity to work in small, nimble, empowered teams and the assurance of joining a company that has been profitable every year since our incorporation in 2000. We think big, yet act small, and innovation and entrepreneurial spirit run deep.  We’re headquartered in the heart of Downtown Seattle, have strong company values, an exciting culture, and respect and appreciate diversity as an equal opportunity employer.

Job Description

The WhitePages mobile team is growing fast, with one of TIME magazine’s top 10 apps of the year (Current Caller ID) and mobile products used by millions of people every day.   We are looking for a unique person with the combination of technical know-how and keen sense of mobile user experience to ensure the quality and coverage of our products on the variety of mobile devices in the market.  This person will also play a key role in helping manage a new initiative to extend WhitePages apps to even more devices.  Could this be you?


Job Responsibilities

Partner Management: Manage external app development process, app porting schedule across devices, deliverable management, acceptance testing.

Reviewing product requirements and writing structured manual test cases, troubleshooting defects, and analyzing test results. 

Ensure products deliver a world class user experience and meet current best practices on leading mobile OS platforms

Be an advocate for customer and user scenarios

Executing test cases, logging defects, triaging defects and testing on multiple mobile devices. 

Develop methods for measuring, analyzing, tracking and communicating test status and maintain quality standards.

Ability to effectively communicate with  Engineers and product managers.

Contribute with strong personal effort and commitment to mobile projects.    


Technical knowledge, skills, education and experience

Expert in mobile user interfaces, wireless network interactions and expected user experiences for Android, iOS and mobile web browser environments.

A mobile enthusiast and fanatic user of new mobile applications and devices.

Must be a self-starter with the ability to task themselves according to project needs.  

Detail-oriented and quick learner who works well with a team. 

Ability to stay organized, meet deadlines, and exhibit great follow-through.

Bonus points: 

BS or advanced degree in computer science, electrical engineering, or related technical field.

Experience in testing applications on mobile (across various platforms such as iOS, Android, Windows Mobile) or web.

Additional Information

We're headquartered in the heart of downtown Seattle, and that's where our engineering team works their magic.  We've got sales folks across the country, including an office in New York.  We have strong company values and culture, and would love to share why ours is an opportunity worth considering.  We appreciate and respect diversity, and are an equal opportunity employer.