ServiceNow Developer

  • 153 Townsend Avenue, San Francisco, CA, us
  • Full-time

Job Description

Ancestry is looking for a full-time ServiceNow Developer to maintain and implement new applications on the ServiceNow Platform. Candidates should have experience with the ITSM and ITOM suite of modules, as well as exposure to the Service Portal.

What you will do:

  • Design, prototype, implement, and test technical solutions for ServiceNow implementations
  • Integrate with other applications, such as HR, IAM, Messaging, Infrastructure and Agile systems
  • Create and use update sets to move customizations between ServiceNow instances
  • Perform day to day administration of ServiceNow instances, including changes to processes, workflows and forms
  • Document, maintain and update procedures for the operation of the ServiceNow platform
  • Effectively manage multiple priorities


  • BS/MS in Computer Science or related field required
  • Experience with ServiceNow related technologies, especially JavaScript
  • Experience with other desirable technologies such as HTML, XML, CSS, AngularJS, SOAP, and REST
  • Functional and technical knowledge of the ServiceNow platform preferred
  • ServiceNow Administrator Certification and/or ServiceNow Implementation Specialist Certifications a plus
  • Experience in ServiceNow reporting, including data extraction a plus
  • Ability to collaborate with team members and to work independently
  • Familiarity with ITIL processes including change management
  • Strong innovative and analytical skills. A self-starter

Additional Information

Helping people discover their story is at the heart of ours. Ancestry is the largest provider of family history and personal DNA testing, harnessing a powerful combination of information, science and technology to help people discover their family history and stories that were never possible before. Ancestry’s suite of products includes: AncestryDNA, AncestryProGenealogists, Fold3,, Find a Grave,, and Rootsweb.
We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at 

All your information will be kept confidential according to EEO guidelines.