Junior User Research, Intern

  • 1300 W Traverse Pkwy, Lehi, UT 84043, USA
  • Intern

Job Description

Ancestry is currently seeking highly motivated, internet-savvy interns who can work full-time for 12-16 weeks during Summer 2018. Our summer internships allow you the freedom to experience impactful business projects that allow you to develop your talents. You will enjoy mentorship, and experience challenging work all while receiving fantastic pay, fully-paid temporary housing, and having a lot of fun—we have it all. Oh, and did we mention the possibility of full-time employment once you graduate?

From Engineering to Marketing, UX Design, DNA Science, Product and more, we’re looking for fresh minds and diverse ideas with an interest in connecting families and technology. You will work in a professional environment and have ample opportunity to network with department heads and other professionals within your discipline and across the company Come join a diverse company of enthusiastic, talented, smart, and very passionate people who bring their A-game each day.

Internship Project Description

This is what you will do…

As a junior user researcher intern at Ancestry, you’ll work closely with other researchers, designers, customers, and product managers to test hypotheses about our audience and validate new product designs, as well as support regular ongoing research activities. You’ll work directly on Ancestry products and will collaborate with a variety of stakeholders to:

  • Coordinate and execute user research plans (including recruitment, scheduling, compensation, and technical prep)
  • Lead customer interviews and observation sessions
  • Test design prototypes
  • Compile and maintain documentation and recordings
  • Coordinate internal research communications

We’re looking for someone who has a desire to grow a career in the field of user experience research. You’ll get direct, hands-on experience with shaping product design activities at Ancestry, as well as learn research methods from our team of seasoned researchers.


You are an empathetic people person with a keen observer’s eye and an inquisitive spirit. Your project management is sharp as a tack, and you regularly find ways to streamline process. You genuinely enjoy listening to and learning from others and see feedback as an opportunity to grow. You are a champion for objectivity and are not afraid to question your own biases or speak up for the truth. You thrive in environments where you support several projects and many competing priorities simultaneously. You are good at breaking down and analyzing complex concepts and are effective at communicating them to a diverse audience.


  • Currently pursuing a bachelor’s, master’s or Ph.D. level degree
  • Must be currently enrolled in a university and graduating after Summer 2018
  • Background in anthropology, psychology, or sociology or other social science or related field
  • Basic experience with qualitative or quantitative research, data analysis, Q/A testing, engineering or another analytical field
  • Basic experience conducting research for user experience, marketing, human factors, or human-computer interaction projects is a plus.
  • A desire to grow a career in the field of user experience research
  • Understanding of good experimental design (controlled variables, statistical significance, etc)
  • Understanding of basic psychological principles (confirmation bias, primacy effect, etc)

Additional Information

Ancestry is a profitable, growing company with a positive, high-energy environment. Together, our dedicated teams are harnessing the power of technology and using it to simplify the way people connect with their families and their unique legacies. Our work environment is fast-paced and challenging, but also extremely exciting. You’ll work with a team of passionate, engaged individuals. We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, and medical conditions related thereto), sexual orientation, gender, gender identity and expression, age (40 and older), mental or physical disability (including HIV and AIDS), medical condition (cancer and genetic characteristics), veteran status, citizenship, marital status, genetic information, or any other basis that is prohibited by applicable law.   The Company also makes reasonable accommodations to applicants or employees with qualifying disabilities who request them and who otherwise meet the requirements of applicable law.  If you would like to request an accommodation during the application process, please contact our Director of Recruiting. 

All job offers are contingent on a background check screen that complies with applicable law.  For San Francisco office candidates, Ancestry will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.