Head of Talent Acquisition Operations & Candidate Experience

  • Lehi, UT, USA
  • Full-time

Job Description

Ancestry is scaling and we can't grow the company without growing the Talent Acquisition team and our capability. And we can't grow the Talent Acquisition team if we're still manually emailing our offer approvals and tracking candidates with spreadsheets. (Seriously, this is our current process.) So clearly, we need to operationalize. Which is why we're hiring a Head of T.A. Operations. We want to know what you know. This is your opportunity to come in with a fresh perspective and transform our hiring processes. We want you to design and implement a capacity model and recruiting process and cadence that gets all stakeholders on the same page. Are we getting the most out of Tech? What do the metrics on our careers site reveal? Are we investing in the right tools? Do we engage with candidates in a meaningful and efficient way? You tell us! You get the point - there's A LOT to do here. Trust me, you won't be bored.


Why Ancestry needs you

We have an amazing team but let's be honest. We're people people. We want to love data, but its hard to focus on analytics and process improvement w/o dropping the ball on hiring! We've never hired an external T.A. Operations Leader before. We're excited to see what you bring to the table, and we're serious, we want to learn. Teach us how to fish. Teach us how to use data and systems to be even better recruiters. Teach us how to schedule and engage with candidates faster and better. We're growing quickly (as a team and a company) and there's a lot to fine tune. That's where you come in.


Why you need Ancestry

You're going to be our operations guru and there's a lot of responsibility for you to take on. Our executives care a lot about hiring, as an Operations Lead you're going to be the face of hiring productivity for the team. You will manage a team of 5-6 Recruiting Coordinators responsible for Candidate Experience. You'll be working cross functionally every day with folks like the Head of TA, the Head of People, FP&A and most business leaders. You're going to figure out how to scale recruiting for a 30+ person team and that's no small feat, that’s a big bullet point.


Who you are

You love consulting and business partnering, solving problems and working with recruiters and stake holders in the business. You geek out around metrics, data, and making things efficient. You're a storyteller with numbers and whip up a compelling story in Excel. You understand how important it is to connect with candidates and make this the best place on the planet to interview. We want you to dig deep and tell us what's broken, what we should be doing better and what we should do more of.


Here's the fine print:

You have a minimum of 6 years’ experience in Recruiting, HR, Finance or Business Analytics. We'd prefer 3 of those years to have been focused on recruiting operations or in-depth data science or analytics.

You eat, live, and breathe analytics and how to enable process with technology.  Recruiting and HR technology or data visualization tool experience is a big plus. You know what technology is the best for candidate experience and what enables recruiter effectiveness. You can integrate systems and processes across the People Team & Finance that will yield meaningful data to deliver results.

You understand all parts of recruiting. From headcount planning to executive hiring to university programs, and from branding to talent communities.  You know what to measure and why it's important.


You're going to make the T.A. Team more efficient and able to hire more effectively which inevitably powers the entire company to do their best work with the best teams.

Additional Information


Helping people discover their story is at the heart of ours. Ancestry is the largest provider of family history and personal DNA testing, harnessing a powerful combination of information, science and technology to help people discover their family history and stories that were never possible before. Ancestry’s suite of products includes: AncestryDNA, AncestryProGenealogists, Fold3, Newspapers.com, Find a Grave, Archives.com, and Rootsweb.

We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers

All your information will be kept confidential according to EEO guidelines.


For more information on what we do and why you would want to work at Ancestry, visit our careers page: www.workforancestry.com

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry.com as a result of the referral or through other means.


Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, and medical conditions related thereto), sexual orientation, gender, gender identity and expression, age (40 and older), mental or physical disability (including HIV and AIDS), medical condition (cancer and genetic characteristics), veteran status, citizenship, marital status, genetic information, or any other basis that is prohibited by applicable law. The Company also makes reasonable accommodations to applicants or employees with qualifying disabilities who request them and who otherwise meet the requirements of applicable law. If you would like to request an accommodation during the application process, please contact our Director of Recruiting.   

All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, Ancestry will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.