Product Analytics, Intern

  • San Francisco, CA, USA
  • Intern

Company Description

It takes customer obsession to pioneer and focus on what matters most, to tackle challenges, break through boundaries to create change, to stay on the cutting edge, and pioneer relentlessly. We are looking for the next generation of talent to drive the business, grow our people, and put the customer before all else.

Our culture empowers journeys of personal discovery, giving you the freedom to participate in impactful projects and explore the intersections of our businesses: technology, data science, DNA science, product, design, marketing, legal, and more. We’re looking for innovative minds, diverse ideas, and for students interested in connecting personal discoveries and technology. Our interns enjoy mentorship and experience challenging work while receiving fantastic pay, fully-paid temporary housing, and having a fun captivating experience—we have it all. Oh, and did we mention the possibility of full-time employment once you graduate?

Job Description

Ancestry seeks a highly motivated, internet-savvy analytics intern to join our Customer and Product Analytics team. The Product Analytics team supports Product Managers with critical business reporting, experiment design, and analysis to assess the impact of enhancements of new features, and in-depth customer analysis.  The team is highly collaborative, working with partners in data engineering, marketing, and data science to deliver analytical insights. As an analytics intern on the Product Analytics team, you will have in-depth involvement in one or more high priority analytics projects.  You will work closely with Senior Product Analysts, Managers, and leadership to gain hands-on experience supporting critical analytics initiatives, and you will use your skills and education to deliver solutions.

What You’ll Do:

Projects may include:

  • Exploring the relationship between Customer behavior and Customer sentiment (NPS, CSAT)
  • Working with senior analytics staff to conduct meta analysis of the impacts of multiple experiments
  • Exploring the relationship between Customer sentiment (NPS, CSAT) and business performance
  • Supporting operational analytics projects and execution.  Identifying and understanding various data sources; building tools and services to improve analysis and experimentation throughput.


Who You Are:

  • Currently pursuing a bachelor’s, master’s or Ph.D. preferred
  • Must be currently enrolled in a university and graduating after Summer 2019
  • Specializing in Mathematics, Statistics, Operations Research, or a quantitative-focus in Economics, Psychology, or Sociology
  • Hands on experience manipulating data (SQL preferred) and conducting analysis (R, Python, SAS, SPSS, Stata)
  • Working knowledge of applied statistics.  You are comfortable with concepts of population parameters, sample statistics, and commonly used probability distributions
  • Strong verbal and written communication skills
  • Team player with a positive and “can-do” attitude, excellent interpersonal skills, inquisitive, energetic
  • Nice to have experience analyzing real-world data sets
  • Nice to have experience in data visualization, Tableau preferred.

For more information on what we do and to apply to open Ancestry internships, visit our careers page:

Additional Information

Ancestry, the global leader in family history and consumer genomics, harnesses the information found in family trees, historical records, and DNA to help people gain a new level of understanding about their lives. Ancestry has more than three million paying subscribers across its core Ancestry websites with an extensive collection of over 10 billion digitized historical records and has sold over 14 million AncestryDNA kits to date. Since 1996, users have created over 100 million family trees and 11 billion ancestor profiles on the Ancestry flagship site and its affiliated international websites. Ancestry offers a suite of family history products and services including AncestryDNA, Archives, AncestryProGenealogists, and Fold3. AncestryDNA is owned and operated by DNA, LLC, a subsidiary of Holdings LLC.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, and medical conditions related thereto), sexual orientation, gender, gender identity and expression, age (40 and older), mental or physical disability (including HIV and AIDS), medical condition (cancer and genetic characteristics), veteran status, citizenship, marital status, genetic information, or any other basis that is prohibited by applicable law.   The Company also makes reasonable accommodations to applicants or employees with qualifying disabilities who request them and who otherwise meet the requirements of applicable law.  If you would like to request an accommodation during the application process, please contact our Director of Recruiting. 

All job offers are contingent on a background check screen that complies with applicable law.  For San Francisco office candidates, Ancestry will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.