Product Management, Intern - Trust Services

  • Lehi, UT, USA
  • Intern

Company Description

It takes customer obsession to pioneer and focus on what matters most, to tackle challenges, break through boundaries to create change, to stay on the cutting edge, and pioneer relentlessly. We are looking for the next generation of talent to drive the business, grow our people, and put the customer before all else.

Our culture empowers journeys of personal discovery, giving you the freedom to participate in impactful projects and explore the intersections of our businesses: technology, data science, DNA science, product, design, marketing, legal, and more. We’re looking for innovative minds, diverse ideas, and for students interested in connecting personal discoveries and technology. Our interns enjoy mentorship and experience challenging work while receiving fantastic pay, fully-paid temporary housing, and having a fun captivating experience—we have it all. Oh, and did we mention the possibility of full-time employment once you graduate?

Job Description

Ancestry seeks a highly motivated, technically savvy Product Management intern to join our Trust & Collaboration (T&C) team. The T&C team is responsible for driving trust with our customers and fostering collaboration through confidence inspiring experiences and category-leading capabilities. The goal is to deliver products, features, and services that strengthen trust between Ancestry and customers across all aspects of our product. T&C services are fundamental to delivering a delightful experience that is consistent and yet personalized for each customer’s needs. As a Product Manager on the T&C services team, you will be the key linkage between customer needs and technical capabilities/services. You will work with a team of engineers, architects, designers, and analysts to build and manage a suite of services that help deliver delightful experiences to our customers.

What You’ll Do:

  • Create a robust backlog for the team based on customer research, stakeholder inputs, and business goals
  • Write detailed business and technical requirements to drive the formation of new capabilities, services, and workflows
  • Partner with engineers and architects to create scalable architecture around key product capabilities that need to extend across multiple product lines
  • Work with key stakeholders like legal, science, member services, and security to get additional inputs on customer requirements


Who You Are:

  • Pursuing a Bachelor's degree in Computer Science or a related field
  • Passion for solving complex problems
  • Effective communications skills (written and oral), analytical aptitude, and collaborative mindset
  • Excellent quantitative and analytical skills

Additional Information

Ancestry, the global leader in family history and consumer genomics, harnesses the information found in family trees, historical records, and DNA to help people gain a new level of understanding about their lives. Ancestry has more than three million paying subscribers across its core Ancestry websites with an extensive collection of over 10 billion digitized historical records and has sold over 14 million AncestryDNA kits to date. Since 1996, users have created over 100 million family trees and 11 billion ancestor profiles on the Ancestry flagship site and its affiliated international websites. Ancestry offers a suite of family history products and services including AncestryDNA, Archives, AncestryProGenealogists, and Fold3. AncestryDNA is owned and operated by DNA, LLC, a subsidiary of Holdings LLC.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, and medical conditions related thereto), sexual orientation, gender, gender identity and expression, age (40 and older), mental or physical disability (including HIV and AIDS), medical condition (cancer and genetic characteristics), veteran status, citizenship, marital status, genetic information, or any other basis that is prohibited by applicable law.   The Company also makes reasonable accommodations to applicants or employees with qualifying disabilities who request them and who otherwise meet the requirements of applicable law.  If you would like to request an accommodation during the application process, please contact our Director of Recruiting. 

All job offers are contingent on a background check screen that complies with applicable law.  For San Francisco office candidates, Ancestry will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.