Unit Secretary

  • East Longmeadow, MA
  • Full-time

Company Description

East Longmeadow Skilled Nursing Center is a 119 bed rehabilitation and skilled nursing facility. Our facility consists of three units. We provide a variety of services including top-quality rehabilitation, nursing and long term care services in a family oriented home-like environment. Each member of our staff share some important traits: a genuine enthusiasm for their job, a commitment to teamwork, and a deep sense of caring and compassion for his/her residents.

Job Description

  • Position reports to the Director of Nursing Services
  • Some responsibilities include: answering of multi-line phone system. Greets visitors, residents, and vendors, directs them to their destinations within the unit. 
  • Various computer duties, maintains office machines, medical filing, etc. 
  • Book resident appointments and transportation
  • Prepare charts for Admissions
  • Insure documents are completed upon resident discharge
  • Maintain organization on unit 
  • Other clerical duties as assigned


  • must be able to work independently and with co-workers.
  • must possess the ability to deal tactfully with personnel, patients/residents, family members, visitors, government agencies/personnel and the general public. 
  • must be able to add/subtract/multiply/divide, tell time, and count.
  • proficient computer skills including Microsoft Office Suite.
  • previous customer service experience.

Additional Information

Berkshire Healthcare is a midsize healthcare, senior care, and senior living company. We own or operate 14 rehabilitation and skilled nursing facilities in Massachusetts, Kimball Farms, a lifecare and continuing care retirement community in Lenox, Massachusetts, HospiceCare in the Berkshires for those with life limiting illnesses, and our own pharmacy, IntegriScript.

*Berkshire Healthcare is an equal opportunity employer