Candidate Experience

All applicants deserve a great candidate experience. Every expression of interest in working with your company could become a hire, brand ambassador, customer, or even a business partner. Treat every candidate as well as you would a customer.

Where the Candidate Experience Falls Apart – and How to Put it Back Together

If you weren’t at our #WeAreHiring MeetUp in March, you missed a great meeting about candidate experience – but a frustrating one because it’s an issue that at first glance seems way too confusing.

As a panel member, I enjoyed our frank discussion, but it boggles my mind seeing so much dismal data on how candidates view their experience, yet little progress made — especially when turning this big liability into a huge asset isn’t all that complex.

All you have to do is answer one simple question: Why does the candidate experience fall apart? That answer becomes clear if you strip away all the intricate analysis and buzzwords and get back to basics.

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Can Technology Improve Candidate Experience?

I recently hosted our first #WeAreHiring Meetup of the year on Candidate Experience. We had a great turnout of 60+ attendees, a diverse panel of speakers, and we even celebrated International Women’s Day!

Candidate experience has traditionally been a black hole for both sides:

  • The question for hiring teams remains “What can I do to improve candidate experience?”
  • The question for candidates remains “What happens after I submit my resume?”  

Candidate experience is actually how I first learned about SmartRecruiters. I was in the application process with an awesome major tech company and was impressed by their communication and transparency. I dug a little deeper thinking it was a homegrown product only to discover the candidate portal and the name SmartRecruiters. I was floored to see the status of each of my job applications as well as all related communication. I immediately looked to see if SmartRecruiters had any Product openings and the rest is history.

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#WeAreHiring MeetUp: Candidate Experience & Technical Hiring

Technical hiring is currently as hard as it’s ever been. There are more open roles in software development than there are qualified people to fill them. This means the average engineer has more options than they can even fathom.

With this in mind, how do you set yourself apart to attract, screen, hire, and retain top talent? There are many aspects in which you can focus, but the most important is candidate experience.

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#WeAreHiring MeetUp: What You Don’t Know About the Candidate Experience

I’m looking forward to being a panelist at next week’s #WeAreHiring MeetUp because our topic, “Can Technology Improve Candidate Experience?” embodies the very essence of what I focus on every day.

But what really excites me about this MeetUp is that we’re not just going to talk about technology, but discuss the very nature of the candidate experience itself. After all, how can you create elegant technology to improve something when you don’t even know what it is?

For example, ask a dozen people what “candidate experience” means and you’ll get 12 different answers. Who knows the real answer?

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The 6 Best Career Sites.

It’s still not enough to just have open jobs and an obtuse company career page anymore as we have discussed before. With companies competing for the best hires, candidates expect more. A career page introduces candidates to your company, your values, and your mission. Give them a digital tour to inspire them!

A great career page is easy to navigate and has the right User Interface elements to direct candidates as where to apply. Not only that, but it should appeal to the type of candidate you’re looking to attract to your company. It’s an extension of your brand, so make it count.

Here are some more of our favorite career sites to inspire you on creating your own:

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Want to be a Better Recruiter? Take Some Cues from your Favorite Bartender.

This is a guest post from our Job Board Partner Ladders

You know that neighborhood bar you always go to? Ever think stop to think why it’s your favorite? I’m going to guess it has everything to do with the bartender. A great bartender sweats the details, actively listens, and makes lots of friends. Interestingly enough, the same could be said for a great recruiter! read more…