Founded in 1996 by UC Berkeley graduates, we’re the leading provider of Cloud-based grading, peer review, and originality services to educational institutions worldwide. We develop award-winning solutions for educators, researchers, and students. Our products serve more than 15,000 institutions in 140 countries and process over 500 million submissions. We have offices in Oakland, CA, and Austin, TX.

We offer a friendly and fun atmosphere, quiet work environment, competitive salaries, excellent benefits, flexible schedule, and other perks

Our IT/Operations team is looking for an experienced Senior Network Engineer . You’ll join a small team that shares responsibility for designing,  implementing,  and operating our worldwide network including 4 data centers,  5 offices,  and an active roaming workforce. The team supports OSI layers 1-4 on a daily basis and interacts with our development and IT teams to support the rest of the stack including load-balancing,  DDOS protection, and other application-level concerns.

This position reports to our VP, IT Operations. You will be working from our Austin office.

Some on-call and after-hours work is required.


Main Responsibilities:

* Maintain network infrastructure in offices and data center environments (routers, switches, firewalls and various network appliances)
* Develop standard configurations, procedures, and guidelines for selecting, installing, and deploying integrated solutions and platforms   
* Provide 24x7x365 support for network availability, including responsibility for managing after hours on-call support for issue resolution on a rotation basis   
* Analyze and tune performance of strategic network infrastructure; verify proper operation of complex configurations   
* Help define network policies and implement industry best practices

Must-haves:

    * Minimum 7+ years of experience maintaining converged network infrastructure
    * Solid working knowledge of L3 routing protocols, especially OSPF and BGP
    * Hands-on experience with LAN/switching protocols: PVSTP+, MST, LACP, LLDP, VRRP, vPC
    * Experience with network operating systems such as IOS, JunOS, and EOS
    * Experience with Control-plane administration: SNMP, StackWise, CoPP, OoB, ISSU
    * Configuration management & change management experience
    * Proven experience managing Wireless and VPN solutions
    * Experience with security audit, logging, and event response
    * Working knowledge of network security including firewalls, DDoS, and IDS/IPS
    * Excellent written and verbal communication skills

Pluses:

    * Linux command-line and scripting skills — Bash, Python, Tcl, Ruby, Lua
    * VoIP, QoS, 802.11n/ac, VTPv3
    * DevOps and Scrum/Agile experience,  including Jira and Confluence
    * Automation with Puppet

All your information will be kept confidential according to EEO guidelines.