“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 17,000 trained professionals
• 300+ locations worldwide
• Fortune 500
• Globally unified systems

Unified Communications is part of the IT Operations Management department, encompassing Unified Communications, Networking, and Telecom teams. The Unified Communication Systems Administrator will provide administration and support for our Exchange, Skype, Mobility, SharePoint BlueJeans, and Polycom environments. This position will provide multi-tiered support for Expeditors' Corporate headquarters in Seattle as well as our 200+ branch locations worldwide. The ideal candidate must be highly motivated, possessing sound judgment and excellent problem-solving skills.

Due to the nature of this fast-paced position, the candidate must be organized and be able to prioritize quickly. The candidate must be able to communicate effectively to a broad range of audiences. This position participates in an after-hours on-call rotation.

Major duties and responsibilities include the mailbox setup in Exchange, site creation in SharePoint, creation of Mobility and BlueJeans accounts, server administration for Mobility and Skype, Polycom Video Endpoint deployment, and troubleshooting for all supported products. This position provides support to Local and Regional IS for setup and troubleshooting of email client, mobility, and SharePoint site issues, as well as the creation of mailboxes and distribution groups. The position will have responsibility for server maintenance tasks within the Skype, Polycom, and mobility environments.

Minimum Qualifications

• Intermediate support experience with Exchange/Outlook, MobileIron, and Skype
• Excellent troubleshooting and problem-solving skills and follow-through
• Excellent customer service skills
• Ability to work both independently and within a team environment
• Ability to comprehend and write technical documentation
• Ability to work with 3rd party managed service providers
• Curiosity and a desire to learn and understand new collaboration and communication technologies
• Driven, strong 'get it done' attitude

Desired Qualifications

• Experience with PowerShell, Windows OS, SharePoint, Polycom Video Conferencing
• Working knowledge of Office 2013 and 2016
• Understanding of the transportation/logistics industry

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time 
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance 
• 401(k) Retirement Savings Plan 
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines. Successful candidates must pass a background check.