Field and/or Call Center Site Supervisor

  • New Orleans, LA
  • Full-time

Company Description

Hammerman & Gainer (HGI) is a Louisiana-based program management and third party administrator company.  For over 80 years, HGI has worked with insurance companies, corporations and governmental entities distinguishing ourselves from competitors by designing and implementing systems, processes and policies that meet the complex legal, regulatory, and administrative requirements of our clients.  Today, HGI's continued success is the direct result of matching our resources with our client’s needs in order to mitigate their exposure to risk and preserve their assets.  Our client list is as diverse as the markets we serve!

 

HGI’s corporate office is located in the greater New Orleans area, but with a national footprint of regional offices in Atlanta, Austin, Dallas, Los Angeles, and Washington D.C.  HGI is also licensed to provide healthcare administrative services in all 50 states and Washington D.C.

Job Description

HGI Claim Solutions is Proud to Introduce SPHERE (Servicing Policy Holders through Experience, Resources, and Education) and we need you!

Due to the anticipated response to our new business model, we will need to double the size of our current roster.

We need experienced Field/Call Center Site Supervisors and Trainers

You must meet the minimum requirements listed below to be considered for addition to our roster.  

Please review the requirements below:

Qualifications

Field and/or Call Center Site Supervision: 

Residential, Commercial Property, and/or Automobile Claims Supervisor/Trainers needed

7 or more years of first-party claims handling experience with 2 years in a leadership role

Multi-state licensed

Insurance industry designations AIC, CPCU etc. are highly desired

Certifications like HAAG Roof Inspector and Xactimate Level 3 are highly desired

Insurance industry estimating software proficient (Resume must designate software used)

Experienced working with major carrier software platforms (Resume must designate carrier)

Site managers must also demonstrate the following: Excellent interpersonal skills, ability to represent the company and the client professionally, train and mentor assigned adjusters, evaluate and report on performance of team, review assigned team member work products for compliance with client direction, complete basic Human Resource functions at the deployed location, and guide the daily work functions of your assigned team.

HGI Claim Solutions is proud to lead the way in revolutionizing the claim service industry. Our new business model affords adjusters many benefits that other Independent Firms do not offer.

Additional Information

All of your information will be kept confidential according to EEO guidelines.

Hammerman & Gainer, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


EEO is the Law. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf


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