Web Application Support Analyst (Configuration, Deployment focus)

  • Toronto, Canada
  • Full-time

Company Description

Inspired Staffing Inc.; an IT Staffing firm based in Toronto Canada is looking for a solid Web Application Support Analyst with a focus on  build, deploy, release and support experience.

This is for one of our clients located in the North York/GTA area and it is a full time salaried position.


Job Description

Are you a jack-of-all-trades-master-of-some?   Do you have a passion for fixing things and debugging web enabled systems from the networking layer right down to the code level? Have you worked in multi-plaform environments and soar at Development / Build, Deployment and Support  activities?

Then we want to hear from you!

The Web Application Support Analyst position requires someone to perform the following daily tasks:


  • Provide Level 2 and 3 core application support including code level analysis with occassional development as required.
  • Working within Service Levels and Incident Management processes assist with debugging issues - from the network layer all the way to the application layer!
  • Execute jobs in Rundeck, Jenkins and CFEngine, to create build and deploy packages
  • Maintain and optimize ANT, Maven, Shell and Batch scripts
  • Maintain k woledge and source code repository (SVN)
  • Maintain monitoring scripts for all services and servers (Nagios, Check_MK)
  • Assist with HA/DR objectives, and testing, as required
  • Absorb support functions for new applications as part of the support handover process
  • Provide after hours on-call support . (On call support is on a rotating schedule for 1 week at a time, approximately once every two months.)


With a "great sense of humour,  an easy going yet driven by  passion attitude" you will bring your personality, energy and tenacity along with the following technical skills to the team:

  • Approximately 2-5 years of  support, troubleshooting and problem solving experience coupled with a College or University degree in Computer Engineering or Science.
  • Experience in a Software Development / Support role within a multi-platform environment  
  • Previous experience within an Agile/Scrum environment
  • Proven experience with UNIX Perl Scripting 
  • Knowledge with Relational Databases  such as DB2, SQL SERVER, Oracle, MySQL
  • Knowledge with Enterprise Service Bus (ESB)
  • Knowledge of Maven, ANT, CFEngine, Rundeck, Jenkins/Hudson/CruiseControl
  • Knowledge of Service Oriented Architecture (SOA)
  • Knowledge of Apache Web Server, Apache ServiceMix, Tomcat
  • Knowledge of XML/SOAP web services, business connectors, APIs
  • Working knowledge of JAVA programming, C++ and /or.NET languages
  • Ability to be on call and provide technical support as required.
  • Some/any exposure with Virtualization (VMWare), SSL, CVS, GIT and Peoplesoft would be a plus but  is not mandatory.
  • Other related duties as required from time to time.

Additional Information

Inspired Staffing Inc. is an equal opportunity employer; however only the most qualified applicants will be selected and contacted directly. 

Please submit your resume online via this web posting for consideration.

We look forward to your application!