Accessibility Officer

  • 2-4 Park Drive, Milton Park, Abingdon, Oxfordshire, United Kingdom
  • Full-time

Company Description

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

Job Description

We currently have a vacancy for an Accessibility Manager (Officer) within Taylor & Francis, performing the critical role of providing central oversight, leadership, guidance, coordination and support to the publisher’s Accessibility Working Group and its initiatives. At Taylor & Francis, we are committed to ensuring all our products and websites are accessible to as wide an audience as possible. We continually strive to improve the accessibility of our eBook, journal, digital platform, and website offerings to support our customers and colleagues who are blind and visual- or hearing-impaired.

The role combines a T&F company-wide accountability for meeting or exceeding accessibility standards in our products and services, along with UX team responsibility for ensuring platforms and design processes incorporate accessibility capabilities and considerations.

Closing date for applications: 25th of June 2021

What you’ll be doing:

A self-starter, with a knack for project management, you’ll enjoy working with relative autonomy, but you’ll also be an excellent team player who can work collaboratively with necessary stakeholders throughout the business. You will have a strong interest in accessible publishing issues and will understand the importance of delivering on our accessibility goals in a timely and efficient manner. 

  • Coordinating accessibility projects across Books, Journals and Technology products, to avoid overlapping projects and ensure key stakeholders are involved and supported.
  • Organizing meetings, maintaining notes and promoting the work of the Accessibility Group to the rest of the business as well as customers.
  • Managing the main internal and external queries from customers and colleagues through a dedicated mailbox.
  • Liaising with the legal team to develop a complete understanding of the regulatory and legal framework globally and across key markets in the USA, UK, and Europe.
  • Maintaining awareness of accessibility news, to identify risks or opportunities, and help educate colleagues.
  • Setting an accessibility policy and strategic goals with the Accessibility Working Group.
  • Working with colleagues to craft product standards and procedures.
  • Representing Taylor & Francis’s commitment to accessibility internally and externally, at conferences, for example.
  • Aggregating costs from various departmental initiatives to understand the combined spend.
  • Assessing projects and workflows for potential savings and agreeing spend authorization processes.
  • Developing and maintaining a longer-term strategy for global accessibility, including benchmarking exercises.
  • Understanding and monitoring technological enhancements and competitor actions to help develop an overall strategy.
  • Working with HR to assess internal accessibility needs for colleagues.
  • Working as a member of the UX team to ensure Accessibility targets are established, ensuring compliance and usability in product, application, and service designs.
  • Overseeing and managing regular audits and updates to key platforms to maintain targeted Accessibility levels.


Knowledge and Qualification

  • You’ll have a demonstrable interest in the publishing industry, higher education or academic research, and a familiarity with the barriers that people with disabilities face.

Skills and Behaviours Required

  • Experience of change management
  • Working collaboratively across global departments
  • Excellent attention to detail
  • The ability to multi-task and work well under pressure
  • A keen problem-solver, with an inventive and analytical mind
  • A commercial mindset
  • Strong communication (written and oral) in English, analytical and presentation skills
  • Knowledge of project management tools or methodologies
  • The ability to show initiative and embrace changing processes and technologies would be a distinct advantage
  • A keen interest in understanding legal and compliance frameworks around accessibility.
  • Experience with UX and UI design for digital content, products and services; familiarity with web accessibility standards and their application.

Additional Information

What we offer in return

  • A competitive salary
  • 25 days annual leave (3 additional days at Christmas)
  • 4 volunteering days annually
  • Day off for your birthday
  • Pension contributions
  • Seasonal social and charitable events
  • Training and development

Additional Information:

You must have the right to work and live in United Kingdom

This role is open to candidates in all locations across the United Kingdom. Taylor & Francis has multiple options for how employees can work based on their role – be that in the Office, at home or somewhere in between.

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

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