Avaya Telecommunications Network Administrator 3101601
- Full-time
Company Description
A professional staffing firm since 1998 matching individuals with career opportunities.
Job Description
Length of Engagement: Contract to Hire
Must be a US Citizen or green card holder
No C2C or third party submittals
Local Candidates only
Position Description:
The Telecommunications/Network Administrator position requires hands-on, telecommunications/network administration experience.
Responsibilities:
- Participate in the management, monitoring, development and on-going maintenance/support of Telecommunications and Network Infrastructure to meet or exceed business goals for system availability, stability, security and agility to grow.
- Analyze the effectiveness and efficiency of existing systems; proactively develop, communicate and implement strategies or action plans for improving or leveraging these systems.
- Create and maintain documentation required to support the Telecommunications and Network Infrastructure.
- Provide support to employees and partners using excellent interpersonal skills and teamwork.
- Some after-hours system maintenance necessary.
- Rotational on-call emergency support.
- Some travel between local and regional offices required.
Qualifications
3+ years hands on experience:
- Expertise in Avaya (CM, ACM/ACCCM, SM, CC Elite, CMS, AES, SIP, EPM, VOIP, SBC, CTI, etc.)
- Exposure and knowledge of IVR (Nuance, NNH, NAR, etc.), Call Recording (Calabrio QM) and Call Back Assist (Acqueon) systems.
- Firewall configuration, analysis and Troubleshooting
- Layer 2 and Layer 3 Network Design and Implementation
- WAN/LAN Network Switching and Routing (Cisco, Dell/Force10)
- Network and routing protocols and services such as: TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP, HTTPS, SSL, NTP, DNS, BGP, VLT, MPLS, QoS, OSPF, Wireshark
- Network and Infrastructure Security (FortiNet, Cisco, Juniper, ACL, VLAN, IPsec tunnels, IKE, IPS, PCI, Remote Access, GridSure, SafeNet, RSA token, Physical, UTM, VPN)
- Software/Hardware Installation/Patching/Upgrades (Network)
- Backup and Recovery/Business Continuity/High Availability
- Software licensing and maintenance of contracts a plus
Additional Information
We look forward to receiving your application! All your information will be kept confidential according to EEO guidelines. Professional Technical Resources Portland, OR