Avaya Telecommunications Network Administrator 3101601

  • Full-time

Company Description

 

A professional staffing firm since 1998 matching individuals with career opportunities.


 

Job Description

Length of Engagement: Contract to Hire

Must be a US Citizen or green card holder

No C2C or third party submittals

Local Candidates only


Position Description:

The Telecommunications/Network Administrator position requires hands-on, telecommunications/network administration experience.


Responsibilities:

  • Participate in the management, monitoring, development and on-going maintenance/support of Telecommunications and Network Infrastructure to meet or exceed business goals for system availability, stability, security and agility to grow.
  • Analyze the effectiveness and efficiency of existing systems; proactively develop, communicate and implement strategies or action plans for improving or leveraging these systems.
  • Create and maintain documentation required to support the Telecommunications and Network Infrastructure.
  • Provide support to employees and partners using excellent interpersonal skills and teamwork.
  • Some after-hours system maintenance necessary.
  • Rotational on-call emergency support.
  • Some travel between local and regional offices required.

Qualifications

3+ years hands on experience:

  • Expertise in Avaya (CM, ACM/ACCCM, SM, CC Elite, CMS, AES, SIP, EPM, VOIP, SBC, CTI, etc.)
  • Exposure and knowledge of IVR (Nuance, NNH, NAR, etc.), Call Recording (Calabrio QM) and Call Back Assist (Acqueon) systems.
  • Firewall configuration, analysis and Troubleshooting
  • Layer 2 and Layer 3 Network Design and Implementation
  • WAN/LAN Network Switching and Routing (Cisco, Dell/Force10)
  • Network and routing protocols and services such as: TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP, HTTPS, SSL, NTP, DNS, BGP, VLT, MPLS, QoS, OSPF, Wireshark
  • Network and Infrastructure Security (FortiNet, Cisco, Juniper, ACL, VLAN, IPsec tunnels, IKE, IPS, PCI, Remote Access, GridSure, SafeNet, RSA token, Physical, UTM, VPN)
  • Software/Hardware Installation/Patching/Upgrades (Network)
  • Backup and Recovery/Business Continuity/High Availability
  • Software licensing and maintenance of contracts a plus

Additional Information

 

We look forward to receiving your application! All your information will be kept confidential according to EEO guidelines.   Professional Technical Resources   Portland, OR