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Annual Customer
Value Survey 2020

5,897 active customers shared how SmartRecruiters improved their recruiting ROI.

ROI

During a Challenging Year with the Pandemic and Economic Slowdown

User confidence
9 out of 10

Users feel confident in their ability...

  • To hire remotely using Smartrecruiters
  • To do more with less using SmartRecruiters
    (e.g., less budget & resources)
(n=5,897)
Candidate Experience
Candidate Experience
+45% Increase in application volume
Hiring Manager Engagement
Hiring Manager Engagement
+45% Increase in hiring manager response rates
Recruiter Productivity
Recruiter Productivity
+43% More Time Spent on Relationship Building
Hiring Budget
Hiring Budget
+50% More Efficient Budget Allocation
Hiring Velocity
Hiring Velocity
+42% Of jobs filled on time
New Hire <> Job Fit
Job Fit
+44% Stronger New Hire <> Job Fit

Global Brands Seeing Hiring Success

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What is your favorite aspect of SmartRecruiters?

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SmartRecruiters is the most modern, enterprise-grade
talent acquisition suite

Such a simple, straight forward all in one place system. Very easy to navigate giving the exact results we need every time - we love it!
SmartRecruiters has dramatically elevated our recruitment effectiveness. We’re able to attract, interview, select and hire much more rapidly and effectively.

Survey Demographics

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440
Companies
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50%
Companies with 2500+ FTE
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48
Countries

Top 3 Industries

icon Information Technology And Services
icon Retail
icon Entertainment
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