SmartRecruiters understands that people are the heart of an organization. That’s why we’ve built our modern Talent Acquisition Platform to help companies hire the best! As the hiring success company, we enjoy a collaborative office environment that’s business casual and dog-friendly. We understand that working hard means you should play hard too, that’s why we offer unlimited PTO, competitive salaries, generous equity, and health coverage. Enjoy catered meals, unlimited snacks, kombucha on tap, philanthropic activities, and much more. Needless to say, we make sure you’re taken care of.

Check out our DEMO here -> http://wi.st/294zm2I

The Customer Success Intern will be an individual contributor on a high performing team that is redefining the client-vendor relationship. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success. 

Success in the role requires a team player approach, ability to work across different teams with disparate needs, creativity, and original thinking to proactively identify new and different approaches to renewing a high volume of customers every month.

The Customer Success internship will be unpaid and is a 3-4 month engagement.

• Ability to work 25 hours a week in an unpaid internship
• Genuine passion for helping clients succeed, and a deep sense of empathy for busy technology users
• Great communication skills - able to provide clear & concise guidance through emails, over the phone, or in person
• Able to efficiently switch contexts from responding to customer emails to giving a product demo to meeting with the product team about an upcoming feature
• Relentlessly optimistic
• Innately, understand how to balance advocacy for the company and the client
• Attentive to the details that make service stand out
  

SmartRecruiters has transformed the hiring process by reducing the stress that comes along with attracting, finding, engaging, and hiring new talent. Leading enterprises like IKEA, Visa, Marc Jacobs, and Square have abandoned their outdated Applicant Tracking Systems (ATS), for our all-in-one platform. What once started as a freemium product, has now turned into the world’s fastest growing enterprise solution.

We are a fast growing, series C funded ($30M from Insight) start-up on a mission to IPO before 2020. If you're looking to surround yourself with bright and passionate individuals that drive you to be your best - you've found the right place! Our transparent and entrepreneurial environment allows you to feel supported, grow your career, and have fun along the way. Everyone is encouraged to be the CEO of their job. This empowers individuals to own their role and have the confidence to explore and implement new ideas. SmartRecruiters believes in promotion from within, so high performance leads to upward mobility.

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.