SmartRecruiters’ is a new driving force in the recruitment technology market and provides a modern Talent Acquisition Platform to find, engage and hire great talent. Atlassian, Ancestry.com, Marc Jacobs, Skechers, and Ubisoft are among the leading enterprises that have abandoned their legacy applicant tracking systems for this intuitive, powerful and complete enterprise suite. They are able to market and manage in transformative ways, including attracting top talent quickly and collaborating with hiring teams to vet and hire the best candidates. 

We are series C funded by top investors and are looking to take this company to IPO. If you're interested in working next to smart and extremely passionate individuals then you've found the right place. SmartRecruiters believes in fostering a transparent, entrepreneurial environment that will allow you to grow quickly while having fun along the way!

The SmartRecruiters demo can be seen here: http://wi.st/294zm2I

In support of our ongoing growth, we are looking for a Professional Services Leader to develop and build a practice within the SmartRecruiters Professional Services team that encompass three primary objectives: 

1. Collaboration with our sales teams to develop and close new subscription opportunities and professional services bookings to achieve aggressive quarterly and annual targets; further develop opportunities in existing customer accounts to achieve higher levels of customer satisfaction and adoption of SmartRecruiters solutions.

2. Execution of Consulting Services delivery, tracking and reporting for enterprise customers to achieve customer satisfaction, utilization and revenue goals

3. Build, evolve, grow, and lead the practice according to needs and requirements of our customers and business demands 

You will:

• Develop and close new and recurring business with enterprise account customers to support company subscription and Professional Services bookings targets.
• Develop relationships with key customers and provide professional services that support customers in all stages of their lifecycle.
• Ensure the Professional Services practice achieves company goals with a continued achievement of the utilization, revenue and margin targets of the business.
• Build, develop and retain high performing teams that drive value to our customers.
• Collaborate with Professional Services and Partner teams to develop rigorous project controls and practices to help assure cost-effective and timely delivery.
• Ensure that all SmartRecruiters implementation projects are proceeding according to timelines, meeting targets and expectations, and adhering to established operating parameters; negotiate changes in project resources as necessary to achieve objectives and timelines.
• Advise leadership and/or business executives at the highest levels about the project portfolio, status and resource planning.
• Develop and implement new methodologies, process and procedures that will support SmartRecruiters enterprise customers, implementations, and customer satisfaction goals.
• Foresee potential problems and takes corrective action to ensure achievement of goals.

• 7+ years’ experience leading high-performing teams in Consulting, Program Management and Information Technology
• 5+ years’ experience in consulting sales and/or business development
• 5+ years’ experience in an embedded Professional Services organization
• Proven ability to overachieve on aggressive bookings and revenue targets
• Experience working in a consulting organization and has a deep understanding of solution delivery, program management, process management and technology risk assessment
• Experience developing and managing teams of professionals in the consulting environment
• Clear and concise in communicating information, with the ability to actively listen to what others are saying

At SmartRecruiters, we’re transforming how great companies recruit and hire great talent. That’s why we recognize this as a clear opportunity to create a socially and economically important company.

Fortunately, we are well-funded from top investors, are values-driven, operate from cool offices South of Market in San Francisco, North of River in Krakow, London and Paris and offer terrific benefits, salary, and stock options.

But it’s not the benefits or perks that primarily attract the future teammates we’re looking to hire. It’s a shared belief in our mission, coupled with a desire to join similarly talented teammates to bring that mission to fruition. If that’s you, we can’t wait to meet.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We conduct business in an open floor plan with no personal office space so the noise level can be moderate at times, but it is great for working collaboratively.