Events Assistant - Peak Periods

Company Description

With over 20,000 members, SSMU’s role is to represent undergraduate students and to offer them services since 1908.

Reporting to the Events Manager, the Events Assistant will be carrying clerical duties related to room bookings:

Process equipment rental forms. Print email, verify booking compliance, verify that the equipment is available and confirm availability, enter it in the room booking system, validate the Porter’s copy and put it in the Porter’s mailbox. If an issue, contact the customer and clarify information;
Scan contracts; upload them to Vibe as prescribed;
Maintain and update the task folder in Vibe;
Enter findings from reports coming from security and Porters in the Events log;
Print events log, create door signs and events PowerPoint;
Enter the bookings for special events requests and for Midnight Kitchen; forward them to the Events Manager for follow-up;
Replace the Events Manager in case of absence.

Knowledge of McGill and the SSMU environment;
Excellent communication skills both in English and French;
Customer service: experience addressing customer requests and concerns;
Proven Problem Solver;
Analytical Skills;
Attention to detail;
Ability to work under pressure and to meet deadlines;
Teamwork;
Ability to remain consistent in applying rules;
Availability to work approximately 5 hours per week (more during busy periods);
Audio-visual knowledge, an asset;
Computer skills: ability to work with software such as MS Office Suite, Excel intermediate required.