SmartRecruiters Announces New Additions to Leadership Team

San Francisco – March 10, 2022 – SmartRecruiters today announced two new additions to the leadership team – Alexis Krenzien, Vice President, Customer Success, and Allyn Bailey, Executive Director, Hiring Success – to build strong connections with customers and drive Hiring Success outcomes.

Alexis brings 20 years of experience in the Human Capital Management industry. She specializes in building and leading best-in-class organizations for Customer Success with a specific focus on SaaS. Most recently, Alexis was the Vice President of Customer Success for Medallia where she established Customer Success as a key pillar to the business. Previously, she led the Customer Success organization at IBM for Watson Talent. She also spent 10 years at Kenexa primarily focused on leading Client Services for the Employee Engagement practice. At SmartRecruiters, Alexis will lead the global team of customer success managers.

Allyn is a talent futurist, HR technology specialist, and practitioner of organizational transformation in companies ranging from multinationals to start-ups. She has designed and led revolutionary organizational talent acquisition transformations that included inventing and implementing the Talent Acquisition Infinity Loop. Allyn has been a leading voice in the talent and HR industry advocating for innovation and purposeful adaptation that will allow companies to meet the challenges and opportunities the rapidly changing future of work is providing. At Smartrecruiters, Allyn is responsible for scaling the Hiring Success methodology in collaboration with our customers and partners. 

“We’re thrilled to welcome Allyn and Alexis to SmartRecruiters to lead the Customer Success and Hiring Success teams,” says Rachel Orston, Chief Customer Officer. “Allyn brings her finesse, empathy, and insight to help teams achieve their vision and intent. Alexis is a strong, innovative, and passionate leader with high standards and a powerful drive for results.  I am excited to have both women join me to help SmartRecruiters achieve its mission to connect people to jobs at scale.”

About SmartRecruiters

As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Talent Acquisition Suite that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

True to its mission of connecting people to jobs at scale, SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. For more information, visit or follow @SmartRecruiters on Twitter or LinkedIn.

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