Recognized for ‘forward-thinking approach,’ ‘robust Customer Engagement Program’ and intuitive UX ‘designed for the way people actually work’
SAN FRANCISCO—November 1, 2017—Less than three years after launching its enterprise talent acquisition platform, SmartRecruiters, the Hiring Success Company, has been recognized as a Leader in the recently published IDC MarketScape: Worldwide Modern Talent Acquisition Systems 2017 Vendor Assessment.*
Assessing the capabilities and experience of 12 companies, the 2017 IDC MarketScape report recognized many elements of SmartRecruiters’ talent acquisition solution. Key among them:
“SmartRecruiters is committed to consistently out-innovating the competition. The platform is designed to solve real-world problems not just for today but also for tomorrow’s workforce: from analytics embedded across key workflows and processes to user-defined language defaults to integrations with productivity tools like Slack and Chatter.”
“SmartRecruiters’ forward-thinking approach toward determining and designing features leverages extensive research, customer feedback, and an intimate understanding of industry practices (both good and bad).”
“Core to this success is SmartRecruiters’ robust, multifaceted Customer Engagement Program. The company’s customer success team is focused on elevating recruitment for its customers by sharing both the best methods for using the tool and industry best practices. The program is that it gives customers the opportunity to participate in our design and approach.”
“SmartRecruiters has a 97 percent customer renewal rate because we offer our customers more than a platform—we offer them a partner in hiring success. We really care about what we do, and it feels wonderful to be acknowledged for that,” said Jerome Ternynck, founder and CEO of SmartRecruiters. “Hiring success is business success, and we exist to help companies of all shapes and sizes more effectively compete for the best talent.”
“SmartRecruiters is bringing a different kind of talent acquisition system to market,” said Kyle Lagunas, research manager of emerging trends in talent acquisition at IDC. “They have designed a solution that delivers modern capabilities to recruiting teams and supports more effective collaboration with hiring managers without the need for extensive configuration and training. By focusing on usability and value-add innovation, as well as candidate experience, they are challenging their clients to think differently about talent acquisition technology.”
*doc #US41542217, SEPTEMBER 217
About IDC MarketScape
The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
